News : Convergent Implements Bad Debt Collection Program for Capio Partners
Peoria, IL, Oct 23, 2013 -- Convergent Healthcare Recoveries, Inc., a provider of bad debt collection services focused on a positive patient experience, announces the implementation of their SONAR healthcare bad debt collection program with Capio Partners, a purchasers of aged healthcare receivables to top providers across the nation. Through Convergent’s SONAR, Capio Partners will be able to increase collection rates on late-stage bad debt patient accounts when all other collection efforts have been exhausted where the statute of limitations has not yet expired. The program uses sophisticated technology to constantly monitor multiple credit databases for activity indicating a favorable change in the patient’s ability to pay the outstanding debt and automatically renews collection activity.
"Capio Partners is known as pioneers of Complaintless Collections™ for the healthcare industry," says Derek Pickell, CEO of Convergent’s healthcare division. "Paired with Convergent’s patient-focused contact center technology and the depth of our SONAR credit monitoring program, our partnership will increase payments from bad debt patient collections by capitalizing on the change in financial circumstance of the patients’ propensity to pay while ensuring a patient friendly approach to such collection efforts."
Posted by Veronica Silva Cusi, news correspondent
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About Convergent Healthcare Recoveries:
Founded in 1978, Convergent Healthcare Recoveries, Inc. (CHRI) increases bad debt collections for top performing healthcare providers across the nation. We remain sensitive to patients and their financial circumstances through the use of patient-focused contact center technology, HIPAA and FDCPA compliance and specialized patient representatives. Our management team averages more than seventeen years of health care collection experience and our collection staff boasts tenure of over seven years of experience. CHRI is located in Peoria, Illinois.
Published: Thursday, October 24, 2013