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News : ConvergeOne Receives the Cisco 2022 Webex Partner of the Year Award

#contactcenterworld, @Converge_One, @cisco

Bloomington, MN, USA, Nov, 2022 -- ConvergeOne, a services-led provider of cloud, collaboration and digital modernization solutions, announced that it has received the Cisco(R) Partner Summit Award for the 2022 Americas Webex Partner of the Year.

ConvergeOne, a Cisco Gold Certified partner, also received four Gulf State Region Partner Awards, including Collaboration Partner of the Year, Security Partner of the Year, Public Sector Partner of the Year and Public Sector Partner Account Executive of the Year (awarded to Mike Kerr). For the Western Region, ConvergeOne was named Security Partner of the Year.

"ConvergeOne is proud to be recognized as the Americas Webex Partner of the Year by Cisco, as this award validates our commitment to helping customers achieve their desired business outcomes with solutions and services tailored to their specific needs," said D. Robert Martin, President, Field Organization, ConvergeOne. "ConvergeOne and Cisco share a desire to help customers modernize and adapt at pace in this rapidly changing world. We are excited to continue to build upon our partnership to create a better future for our team, our customers and our communities."

ConvergeOne was recognized for growing its collaboration and security business, aligning with the mission of Cisco's collaboration, contact center and security business units and deepening its key customer relationships.

ConvergeOne's focus on customer success is backed by its 2021 Net Promoter Score (NPS, a score that is nearly double the industry benchmark (as reported by ClearlyRated(R)) and places ConvergeOne in the NPS "World Class" category for the fourth consecutive year. 

#contactcenterworld, @Converge_One, @cisco

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.prnewswire.com


About ConvergeOne:
Company LogoConvergeOne is one of the leading business communications specialists. With skills in Cisco based infrastructure, including security and wireless, collaboration, datacentre, virtualisation and storage technology. ConvergeOne works with its clients to deliver real business benefits that result in improved communications and efficiencies business wide.
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About Cisco Systems (USA) Pte Ltd:
Company LogoCisco provides Unified Customer Contact solutions that extend customer care beyond simple phone transactions and the traditional contact centre to unique content-rich customer centric experiences. These solutions let you uniquely personalize communication with individual customers through a variety of media including voice, Web, e-mail, and video.
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Today's Tip of the Day - Utilize Time & Money Saving Tools

Read today's tip or listen to it on podcast.

Published: Monday, November 7, 2022

Printer Friendly Version Printer friendly version

2024 Buyers Guide Payment Services

 
1.) 
Eckoh

CallGuard, ChatGuard,
Securing payments for on-premise or remote agents for telephone, IVR, web, mobile, Chat and Chatbot.

A patented technology that is flexible way to take secure, PCI DSS compliant payments via live agents over the telephone, web, Chat, Chatbot, or IVR. No sensitive data enters the contact centre environment so, agents do not see, hear, store or record any card or personal details.

CallGuard can be deployed in various ways to fit the way your contact centre works. The solution can de-scope all, or parts, of your contact centre from the scope of PCI DSS compliance and works just as well for on-premise or home/remote working agents.

ChatGuard makes payments in Chat PCI DSS compliant and...
(read more)

2.) 
PayGuard

PayGuard®
Award-winning PCI compliance phone and multi-channel payment application.

PayGuard® is easy to deploy, very easy for agent to use from the office/contact centre or from home and is affordable.
 

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