News : ConvergeOne's Salesforce.com Cloud Connector Rated Avaya Compliant
Eagan, MN, USA, July 28, 2015 -- ConvergeOne Advanced Services, a solutions provider and software developer specializing in customer experience management (CEM), is pleased to announce its Salesforce.com Cloud Connector Release 2.3 is compliant with key contact center solutions from Avaya, a global provider of solutions that enable customer and team engagement across multiple channels and devices for better customer experience, increased productivity, and enhanced financial performance.
The Cloud Connector R2.3 application has now been compliance-tested by Avaya for compatibility with Avaya Aura(R) Communication Manager 6.3 and Avaya Aura Application Enablement Services 6.3.
ConvergeOne Advanced Services is a ConvergeOne company and a Technology Partner in the Avaya DevConnect program — an initiative to develop, market, and sell innovative third-party products that interoperate with Avaya technology and extend the value of a company's investment in its network.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Agents Are Still Important!
More Editorial From ConvergeOne
ConvergeOne is one of the leading business communications specialists. With skills in Cisco based infrastructure, including security and wireless, collaboration, datacentre, virtualisation and storage technology. ConvergeOne works with its clients to deliver real business benefits that result in improved communications and efficiencies business wide.
Avaya is a recognized innovator, leading business communications for the digital age. Avaya delivers smart global solutions and technologies for customer and team engagement, unified communications and collaboration, contact center and customer experience management, and networking. We provide related services to large enterprises, midmarket companies, small businesses, and government organizations around the world.
Published: Thursday, July 30, 2015