News : Convergys Appleton is Growing
Cincinnati & Appleton, WI; January 29, 2016 -- Convergys Corporation (NYSE: CVG), a global provider in customer management, is adding new positions at its call center in Appleton.
To start the New Year off right, Convergys Appleton is expanding its operations to include technical support and customer service roles for a major client in the home automation platform industry. These positions are full-time opportunities, offering a variety of shifts available for days, evenings and weekends with shift differentials. Part-time opportunities are available for nights and weekends as well.
"We are looking for highly motivated individuals to handle inbound customer calls. Potential employees must have exemplary customer service skills, computer literacy, excellent communication skills," said Patty Lillge, Site Director for the Convergys contact center in Appleton. "Working at Convergys as a Customer Support Associate easily serves as a great stepping stone to a career in operations, management, or training. In fact, more than 79 percent of Convergys’ managers began their careers as associates, we are known for the internal promotion of our employees."
Convergys offers on-site employees comprehensive training, competitive wages and performance incentives, with benefits including medical and dental insurance, tuition reimbursement, and paid and unpaid time off and more.
Posted by Laura Collins, Editorial Management
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Convergys delivers consistent, quality customer experiences in 58 languages and from more than 150 locations around the globe. We partner with our clients to improve customer loyalty, reduce costs, and generate revenue through an extensive portfolio of capabilities, including customer care, analytics, tech support, collections, home agent, and end-to-end selling. We are committed to delighting our clients and their customers, delivering value to our shareholders, and creating opportunities for our talented, caring employees, 130,000-strong in 33 countries around the world.
Published: Monday, February 1, 2016