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News : Convergys Celebrates 5 Strong Years in China
Suzhou, China, July 8, 2016 -- Convergys, a global provider in customer management, celebrated its fifth year anniversary of operating in China this July. An event was held in its Suzhou site, attended by local dignitaries from SIP Administrative Committee, SIS Park (Suzhou International Science Park), SIP BPO Association, CSR Alliance, as well as members of Convergys’ local leadership teams.
The whole-day celebration, which took place July 5, had a variety of activities to commemorate the company’s significant achievements and express its appreciation for the contributions of its people and the local community.
Convergys China provides customer care and technical support services to clients in consumer electronics, enterprise technology, financial services, and retail industries.
5-year Tenured Employee Recognition
As one of the event activities, Convergys presented 5 Years’ Service Awards to employees who grew with the company in its journey from the very start. Every honoree received a trophy and a tailor-made CASIO watch to appreciate their service and dedication.
"Convergys is proud to be an employer of choice," said Susan Wang, Site Director for Convergys in Suzhou. "We make every effort to encourage, mentor and inspire our employees to take the next steps in their careers, providing them with the tools and experience they need to succeed. We not only create quality jobs for local talent but also invest in developing leadership for the region as we continue to grow. That’s how we helped 86% of the managers in Convergys develop their careers through training and promotion. We want to recognize every one of our talented employees for the difference they make for Convergys and the city of Suzhou every day."
Wu Xiaoqing, Deputy Director of Economic Development Commission, SIPAC (Suzhou Industrial Park Administrative Committee), said: "I am pleased to join Convergys’ 5-year celebration and to see their continued success. Convergys is not only a trusted partner of companies in the Fortune 500, but also a valued member of SIP. The expertise infused by Convergys helps drive China BPO industry’s continued success. I congratulate Convergys on such a momentous occasion, its continuing commitment to Suzhou, and wish it many more years of success."
Posted by Veronica Silva Cusi, news correspondent
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Convergys delivers consistent, quality customer experiences in 58 languages and from more than 150 locations around the globe. We partner with our clients to improve customer loyalty, reduce costs, and generate revenue through an extensive portfolio of capabilities, including customer care, analytics, tech support, collections, home agent, and end-to-end selling. We are committed to delighting our clients and their customers, delivering value to our shareholders, and creating opportunities for our talented, caring employees, 130,000-strong in 33 countries around the world.
Published: Monday, July 11, 2016