News : Convergys Charlotte Sites are Growing
Cincinnati & Charlotte, NC March 21, 2016 -- Convergys Corporation (NYSE: CVG), a global provider in customer management, is adding new positions at both its call centers in Charlotte.
The Convergys sites in Charlotte are expanding its operations to include sales support and customer service roles for major clients in multiple industries. These positions are full-time opportunities, offering a variety of shifts available for days, evenings and weekends with shift differentials. Part-time opportunities are available for nights and weekends as well.
"We are looking for highly motivated individuals to handle inbound customer calls. Potential employees must have exemplary customer service skills, computer literacy, excellent communication skills," said Sherri Greenwell and Jeff Garf, Site Directors for the Convergys contact centers in Charlotte. "Working at Convergys as a Customer Support Associate easily serves as a great stepping stone to a career in operations, management, or training. In fact, more than 79 percent of Convergys’ managers began their careers as associates, we are known for the internal promotion of our employees."
Convergys offers on-site employees comprehensive training, competitive wages and performance incentives, with benefits including medical and dental insurance, tuition reimbursement, and paid and unpaid time off and more.
Posted by Laura Collins, Editorial Management
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Convergys delivers consistent, quality customer experiences in 58 languages and from more than 150 locations around the globe. We partner with our clients to improve customer loyalty, reduce costs, and generate revenue through an extensive portfolio of capabilities, including customer care, analytics, tech support, collections, home agent, and end-to-end selling. We are committed to delighting our clients and their customers, delivering value to our shareholders, and creating opportunities for our talented, caring employees, 130,000-strong in 33 countries around the world.
Published: Wednesday, March 23, 2016