News : Convergys Charlotte Sites are Growing
Cincinnati & Charlotte, NC March 21, 2016 -- Convergys Corporation (NYSE: CVG), a global provider in customer management, is adding new positions at both its call centers in Charlotte.
The Convergys sites in Charlotte are expanding its operations to include sales support and customer service roles for major clients in multiple industries. These positions are full-time opportunities, offering a variety of shifts available for days, evenings and weekends with shift differentials. Part-time opportunities are available for nights and weekends as well.
"We are looking for highly motivated individuals to handle inbound customer calls. Potential employees must have exemplary customer service skills, computer literacy, excellent communication skills," said Sherri Greenwell and Jeff Garf, Site Directors for the Convergys contact centers in Charlotte. "Working at Convergys as a Customer Support Associate easily serves as a great stepping stone to a career in operations, management, or training. In fact, more than 79 percent of Convergys’ managers began their careers as associates, we are known for the internal promotion of our employees."
Convergys offers on-site employees comprehensive training, competitive wages and performance incentives, with benefits including medical and dental insurance, tuition reimbursement, and paid and unpaid time off and more.
Posted by Laura Collins, Editorial Management
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Headquartered in Atlanta, Convergent is a business process outsourcing, revenue cycle and receivables management companies, with fourteen North American operating centers across all four time zones. The company has more than sixty years of history serving a diverse industry customer base, including contact center solutions, receivables management outsourcing, commercial receivables management and healthcare revenue cycle management. Convergent empowers its clients with an innovative combination of an adaptable workflow engine, technology-enabled operations, next-generation analytics and professional services to deliver superior financial performance and high levels of client and consumer satisfaction.
Published: Wednesday, March 23, 2016