News : Convergys Chilliwack is Growing
Cincinnati & Chilliwack, BC January 20, 2016) -- Convergys Corporation (NYSE: CVG), a global provider in customer management, is adding 200 new positions at its call centre in Chilliwack.
To start the New Year off right, Convergys Chilliwack is expanding its operations to include technical support roles for a major client in the telecommunications industry.
"We are looking for highly motivated individuals to handle inbound customer calls. Potential employees must have exemplary customer service skills, computer literacy, excellent communication skills and general knowledge of smartphones and tablets," said Michael Robinson, Site Director for the Convergys contact center in Chilliwack. "Working at Convergys as a Customer Support Associate easily serves as a great stepping stone to a career in operations, talent acquisition/recruiting, or training. In fact, more than 79 percent of Convergys’ managers began their careers as associates, and we are known for the internal promotion of our employees."
Convergys offers on-site employees comprehensive training, competitive wages and performance incentives, with benefits including medical and dental insurance, tuition reimbursement, and paid and unpaid time off.
Posted by Laura Collins, Editorial Management
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Headquartered in Atlanta, Convergent is a business process outsourcing, revenue cycle and receivables management companies, with fourteen North American operating centers across all four time zones. The company has more than sixty years of history serving a diverse industry customer base, including contact center solutions, receivables management outsourcing, commercial receivables management and healthcare revenue cycle management. Convergent empowers its clients with an innovative combination of an adaptable workflow engine, technology-enabled operations, next-generation analytics and professional services to deliver superior financial performance and high levels of client and consumer satisfaction.
Published: Thursday, January 21, 2016