News : Convergys Chilliwack is Growing
Cincinnati & Chilliwack, BC January 20, 2016) -- Convergys Corporation (NYSE: CVG), a global provider in customer management, is adding 200 new positions at its call centre in Chilliwack.
To start the New Year off right, Convergys Chilliwack is expanding its operations to include technical support roles for a major client in the telecommunications industry.
"We are looking for highly motivated individuals to handle inbound customer calls. Potential employees must have exemplary customer service skills, computer literacy, excellent communication skills and general knowledge of smartphones and tablets," said Michael Robinson, Site Director for the Convergys contact center in Chilliwack. "Working at Convergys as a Customer Support Associate easily serves as a great stepping stone to a career in operations, talent acquisition/recruiting, or training. In fact, more than 79 percent of Convergys’ managers began their careers as associates, and we are known for the internal promotion of our employees."
Convergys offers on-site employees comprehensive training, competitive wages and performance incentives, with benefits including medical and dental insurance, tuition reimbursement, and paid and unpaid time off.
Posted by Laura Collins, Editorial Management
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Convergys delivers consistent, quality customer experiences in 58 languages and from more than 150 locations around the globe. We partner with our clients to improve customer loyalty, reduce costs, and generate revenue through an extensive portfolio of capabilities, including customer care, analytics, tech support, collections, home agent, and end-to-end selling. We are committed to delighting our clients and their customers, delivering value to our shareholders, and creating opportunities for our talented, caring employees, 130,000-strong in 33 countries around the world.
Published: Thursday, January 21, 2016