News : Convergys Completes Acquisition of buw
Cincinnati, OH, USA, Aug 1, 2016 -- Convergys Corporation ("Convergys") (NYSE: CVG), a global provider in customer management, announced that it has completed its previously announced acquisition of buw, a provider in the German customer management BPO industry.
"We are excited to welcome buw employees and clients to Convergys," said Andrea Ayers, president and CEO of Convergys. "buw clients will have access to Convergys’ capabilities and global scale, and employees will have the ability to explore career opportunities in 33 countries spanning 5 continents. Convergys will benefit from buw’s footprint, strong client relationships, and an incredibly talented team. Given our similar core values and common goal of providing best-in-class service, we expect a smooth transition and growth in Europe that will continue to benefit our clients, employees, and shareholders."
Posted by Veronica Silva Cusi, news correspondent
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Headquartered in Atlanta, Convergys is a business process outsourcing, revenue cycle and receivables management companies, with fourteen North American operating centers across all four time zones. The company has more than sixty years of history serving a diverse industry customer base, including contact center solutions, receivables management outsourcing, commercial receivables management and healthcare revenue cycle management. Convergent empowers its clients with an innovative combination of an adaptable workflow engine, technology-enabled operations, next-generation analytics and professional services to deliver superior financial performance and high levels of client and consumer satisfaction.
About The buw Holding GmbH:
The buw Holding GmbH, an owner-run German company based in Osnabrück, is especially known for its call centres. buw has altogether about 4,000 employees who work in Osnabrück, Münster, Halle, Schwerin, Berlin, Leipzig, and Wismar. in Germany, Pécs in Hungary, and Timișoara and Cluj in Romania.
Published: Wednesday, August 3, 2016