News : Convergys Completes Acquisition of Stream
Cincinnati, March 3, 2014 -- Convergys Corporation ("Convergys") (NYSE:CVG), a global provider in customer management, announces that it has completed its acquisition of Stream Global Services, Inc. ("Stream").
The addition of Stream will strengthen Convergys’ position as a provider in the outsourced customer management services industry. It expands the company’s geographic footprint and capabilities. Stream’s complementary client portfolio will also diversify Convergys’ client base through the addition of technology, entertainment, and communications clients.
"We are excited to welcome Stream to Convergys," said Andrea Ayers, president and CEO of Convergys. "We believe our shared focus on exceptional client service, operational expertise, and world-class talent will enable us to quickly integrate and leverage our expanded reach for the benefit of clients, employees, and shareholders."
Posted by Veronica Silva Cusi, news correspondent
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Headquartered in Atlanta, Convergent is a business process outsourcing, revenue cycle and receivables management companies, with fourteen North American operating centers across all four time zones. The company has more than sixty years of history serving a diverse industry customer base, including contact center solutions, receivables management outsourcing, commercial receivables management and healthcare revenue cycle management. Convergent empowers its clients with an innovative combination of an adaptable workflow engine, technology-enabled operations, next-generation analytics and professional services to deliver superior financial performance and high levels of client and consumer satisfaction.
Published: Thursday, March 6, 2014