News : Convergys Completes Acquisition of Stream
Cincinnati, March 3, 2014 -- Convergys Corporation ("Convergys") (NYSE:CVG), a global provider in customer management, announces that it has completed its acquisition of Stream Global Services, Inc. ("Stream").
The addition of Stream will strengthen Convergys’ position as a provider in the outsourced customer management services industry. It expands the company’s geographic footprint and capabilities. Stream’s complementary client portfolio will also diversify Convergys’ client base through the addition of technology, entertainment, and communications clients.
"We are excited to welcome Stream to Convergys," said Andrea Ayers, president and CEO of Convergys. "We believe our shared focus on exceptional client service, operational expertise, and world-class talent will enable us to quickly integrate and leverage our expanded reach for the benefit of clients, employees, and shareholders."
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Segment Your Customers
More Editorial From Convergys
Convergys delivers consistent, quality customer experiences in 58 languages and from more than 150 locations around the globe. We partner with our clients to improve customer loyalty, reduce costs, and generate revenue through an extensive portfolio of capabilities, including customer care, analytics, tech support, collections, home agent, and end-to-end selling. We are committed to delighting our clients and their customers, delivering value to our shareholders, and creating opportunities for our talented, caring employees, 130,000-strong in 33 countries around the world.
Published: Thursday, March 6, 2014