News : Convergys Erlanger Has Immediate Openings
Cincinnati & Erlanger, KY, USA, April 14, 2015 -- Convergys Corporation (NYSE: CVG), a global provider in customer management, has immediate openings at its contact center in Erlanger, Kentucky.
Convergys is hiring for over 400 positions over the next few months. These career opportunities are for the support of various clients, and have bonus opportunity.
Interested candidates are invited to attend a career fair at the Erlanger site, located at 1101 Pacific Avenue Erlanger, KY. You are also welcome to jump start your application before the career fair, or anytime, from any smart phone or tablet by visiting our website.
"We’re looking for highly motivated individuals to handle inbound customer calls and customer service. Potential employees must have exemplary customer service skills, and computer literacy," said Quincy Sterling, site director of the Convergys’ contact center in Erlanger. "Working at Convergys as a customer service representative may serve as a great stepping stone to a career in operations, recruitment, or training. In fact, more than 70 percent of Convergys’ customer service managers began their careers as agents, and we are known for the internal promotion of our employees."
Convergys offers on-site employees comprehensive training, competitive wages and performance incentives, and benefits including medical and dental insurance, tuition reimbursement, 401(k), and paid and unpaid time off.
Employment with Convergys is contingent on the successful completion of a background check and drug screening.
Posted by Veronica Silva Cusi, news correspondent
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Headquartered in Atlanta, Convergent is a business process outsourcing, revenue cycle and receivables management companies, with fourteen North American operating centers across all four time zones. The company has more than sixty years of history serving a diverse industry customer base, including contact center solutions, receivables management outsourcing, commercial receivables management and healthcare revenue cycle management. Convergent empowers its clients with an innovative combination of an adaptable workflow engine, technology-enabled operations, next-generation analytics and professional services to deliver superior financial performance and high levels of client and consumer satisfaction.
Published: Wednesday, April 15, 2015