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News : Convergys Erlanger Has Immediate Openings
Cincinnati & Erlanger, KY, USA, April 14, 2015 -- Convergys Corporation (NYSE: CVG), a global provider in customer management, has immediate openings at its contact center in Erlanger, Kentucky.
Convergys is hiring for over 400 positions over the next few months. These career opportunities are for the support of various clients, and have bonus opportunity.
Interested candidates are invited to attend a career fair at the Erlanger site, located at 1101 Pacific Avenue Erlanger, KY. You are also welcome to jump start your application before the career fair, or anytime, from any smart phone or tablet by visiting our website.
"We’re looking for highly motivated individuals to handle inbound customer calls and customer service. Potential employees must have exemplary customer service skills, and computer literacy," said Quincy Sterling, site director of the Convergys’ contact center in Erlanger. "Working at Convergys as a customer service representative may serve as a great stepping stone to a career in operations, recruitment, or training. In fact, more than 70 percent of Convergys’ customer service managers began their careers as agents, and we are known for the internal promotion of our employees."
Convergys offers on-site employees comprehensive training, competitive wages and performance incentives, and benefits including medical and dental insurance, tuition reimbursement, 401(k), and paid and unpaid time off.
Employment with Convergys is contingent on the successful completion of a background check and drug screening.
Posted by Veronica Silva Cusi, news correspondent
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Convergys delivers consistent, quality customer experiences in 58 languages and from more than 150 locations around the globe. We partner with our clients to improve customer loyalty, reduce costs, and generate revenue through an extensive portfolio of capabilities, including customer care, analytics, tech support, collections, home agent, and end-to-end selling. We are committed to delighting our clients and their customers, delivering value to our shareholders, and creating opportunities for our talented, caring employees, 130,000-strong in 33 countries around the world.
Published: Wednesday, April 15, 2015