News : Convergys Erlanger to Host Walk in Wednesdays
Erlanger, KY, USA, Aug 30, 2016 -- Convergys Corporation (NYSE: CVG), a global provider in customer management, is hosting "Walk in Wednesdays" for customer service positions at its Erlanger location. The company has 200 positions available that offer competitive pay and benefits, along with career growth opportunities.
Interested candidates are invited to attend the open houses every Wednesday at Circleport II Business Park 1101 Pacific Avenue Erlanger, KY 41018.
"We are looking for highly motivated individuals to provide direct support to customers over the phone. Potential employees must have strong customer service, communication and computer skills, as well as genuinely wanting to help resolve important issues," said Joe Westendorf, site director for the Convergys’ Erlanger contact center. "A customer service job at Convergys can serve as a great stepping stone to a career in operations management, recruitment or training. In fact, more than 79 percent of Convergys’ customer service managers have been promoted from within our company."
Convergys offers on-site employees comprehensive training, competitive wages and benefits including medical and dental insurance, 401(k), tuition reimbursement, and paid and unpaid time off. Job satisfaction also is recognized at the team level with a number of incentives and contests that reward talent and accomplishments. Employees can receive incentives for top performance and a variety of other areas that help create a fun and exciting environment.
Candidates may also apply online.
Posted by Veronica Silva Cusi, news correspondent
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Headquartered in Atlanta, Convergys is a business process outsourcing, revenue cycle and receivables management companies, with fourteen North American operating centers across all four time zones. The company has more than sixty years of history serving a diverse industry customer base, including contact center solutions, receivables management outsourcing, commercial receivables management and healthcare revenue cycle management. Convergent empowers its clients with an innovative combination of an adaptable workflow engine, technology-enabled operations, next-generation analytics and professional services to deliver superior financial performance and high levels of client and consumer satisfaction.
Published: Friday, September 2, 2016