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News : Convergys Erlanger to Host Walk in Wednesdays
Erlanger, KY, USA, Aug 30, 2016 -- Convergys Corporation (NYSE: CVG), a global provider in customer management, is hosting "Walk in Wednesdays" for customer service positions at its Erlanger location. The company has 200 positions available that offer competitive pay and benefits, along with career growth opportunities.
Interested candidates are invited to attend the open houses every Wednesday at Circleport II Business Park 1101 Pacific Avenue Erlanger, KY 41018.
"We are looking for highly motivated individuals to provide direct support to customers over the phone. Potential employees must have strong customer service, communication and computer skills, as well as genuinely wanting to help resolve important issues," said Joe Westendorf, site director for the Convergys’ Erlanger contact center. "A customer service job at Convergys can serve as a great stepping stone to a career in operations management, recruitment or training. In fact, more than 79 percent of Convergys’ customer service managers have been promoted from within our company."
Convergys offers on-site employees comprehensive training, competitive wages and benefits including medical and dental insurance, 401(k), tuition reimbursement, and paid and unpaid time off. Job satisfaction also is recognized at the team level with a number of incentives and contests that reward talent and accomplishments. Employees can receive incentives for top performance and a variety of other areas that help create a fun and exciting environment.
Candidates may also apply online.
Posted by Veronica Silva Cusi, news correspondent
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Convergys delivers consistent, quality customer experiences in 58 languages and from more than 150 locations around the globe. We partner with our clients to improve customer loyalty, reduce costs, and generate revenue through an extensive portfolio of capabilities, including customer care, analytics, tech support, collections, home agent, and end-to-end selling. We are committed to delighting our clients and their customers, delivering value to our shareholders, and creating opportunities for our talented, caring employees, 130,000-strong in 33 countries around the world.
Published: Friday, September 2, 2016