News : Convergys Laredo Nabs New Business
Laredo, TX, USA, July 20, 2016 -- Convergys Corporation (NYSE: CVG), a global provider in customer management, announced that it will add 200 new jobs at its contact center in Laredo, Texas. Convergys Laredo has secured a new line of business in the healthcare industry and is offering state licensing training to interested applicants.
"These healthcare positions are unique in that they require a valid state life and health insurance license. For those who do not have a license, Convergys will provide any selected applicants with free training classes to pass the state health and life insurance exam," said Michael Tufts, site director for the Convergys contact center in Laredo. . "Those who pass the exam will then be eligible for a licensed healthcare position. We are excited to fill these openings, which are not only terrific positions; they are also great stepping stones to a career in operations, recruitment, or training."
Convergys offers on-site employees comprehensive training, competitive wages and performance and other incentives. The company also offers other key benefits, including tuition reimbursement as well as medical, and dental coverage options. Convergys also offers paid and unpaid time off. Potential candidates need be able to listen attentively to customer needs and concerns, possess strong communication and computer skills, and be able to comfortably offer new products and services.
Employment with Convergys also is contingent on the successful completion of a background check and drug screening. Convergys Corporation is an EEO/AA/M/F/Vet/Disability Employer.
Posted by Veronica Silva Cusi, news correspondent
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Convergys delivers consistent, quality customer experiences in 58 languages and from more than 150 locations around the globe. We partner with our clients to improve customer loyalty, reduce costs, and generate revenue through an extensive portfolio of capabilities, including customer care, analytics, tech support, collections, home agent, and end-to-end selling. We are committed to delighting our clients and their customers, delivering value to our shareholders, and creating opportunities for our talented, caring employees, 130,000-strong in 33 countries around the world.
Published: Friday, July 22, 2016