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News : Convergys Lynchburg is Hiring

#contactcenterworld, @Concentrix

Lynchburg, VA, USA, March, 2018 -- Convergys Corporation (NYSE: CVG), a global provider in customer management, announced that it is opening and hiring at their new location in Lynchburg, Virginia and when fully operational, will create up to 400 new jobs.

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"We’re looking for highly motivated individuals to handle inbound customer calls and customer service. Potential employees must have exemplary customer service skills, and computer literacy," said Andrew Tisoskey, site leader of the Convergys’ contact center in Lynchburg.

Applications are available online.

Working at Convergys as a customer service representative may serve as a great stepping stone to a career in operations, recruitment, or training. Almost 80 percent of our management team has been promoted from within Convergys. Convergys offers on-site comprehensive training, competitive wages and performance incentives, and benefits including medical and dental insurance, and paid and unpaid time off.

#contactcenterworld, @Concentrix

Posted by Veronica Silva Cusi, news correspondent
Source: Convergys


Today's Tip of the Day - 5 Ways To Demotivate Staff

Read today's tip or listen to it on podcast.

Published: Tuesday, April 3, 2018

Printer Friendly Version Printer friendly version

2020 Buyers Guide IVR

 
1.) 
Call Center Studio

Call Center Studio
Call Center Studio is the world’s first call center built on Google and is one of the most secure and stable systems with some of the industry’s best reporting. It is one of the most full-featured enterprise grade systems (with the most calling features, one of the best call distribution, outbound dialing features and integrations—including IVR, AI Speech Recognition, blended inbound/outbound calling and includes Google’s new Dialogflow and Speech API. Call Center Studio is the absolute easiest to use (with a 10 minute setup), and is the price performance leader with lower equipment cost and less setup time.
PH: +1 512-872-7565

2.) 
Megacall

Virtual Switchboard
Megacall provides a fully customised Virtual Switchboard software for all companies (including IVR service). No matter the size of your business, our services adapt to the needs of each client.

Are you looking for a more effective way to communicate with your customers? Discover the advantages of using the IVR and how it can help in your communications.
PH: +34 952 667 511
 

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