News : Convergys Named a Top 50 Market Research Firm
Cincinnati, OH, USA, June 28, 2016 -- Convergys Corporation (NYSE: CVG), a global provider in customer management, has been named a Top 50 market research firm on the American Marketing Association’s (AMA) Gold Report. This distinction is the result of outstanding work in the market research and voice of the customer (VOC) measurement services. The Top 50 Report is published by the American Marketing Association magazine, Marketing News, and is an annual ranking of US-based market research companies.
"We are pleased that Convergys is featured as a Top 50 market research firm on the American Market Association’s Gold Report," said Kathy Juve, SVP, Global Marketing and Product Development. "We take pride in our ability to design and deliver world-class market research programs and VOC services through our primary research expertise, highly flexible feedback platform and unparalleled knowledge of the cross-channel care environment. This distinction reflects the quality and depth of service we provide our clients."
Posted by Veronica Silva Cusi, news correspondent
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Headquartered in Atlanta, Convergys is a business process outsourcing, revenue cycle and receivables management companies, with fourteen North American operating centers across all four time zones. The company has more than sixty years of history serving a diverse industry customer base, including contact center solutions, receivables management outsourcing, commercial receivables management and healthcare revenue cycle management. Convergent empowers its clients with an innovative combination of an adaptable workflow engine, technology-enabled operations, next-generation analytics and professional services to deliver superior financial performance and high levels of client and consumer satisfaction.
Published: Wednesday, June 29, 2016