News : Convergys Wichita Wins New Business
Wichita, KS, USA, Nov 29, 2016 -- Convergys Corporation (NYSE: CVG), a global provider in customer management, is happy to announce a new program coming to Wichita, KS. The new program represents the Financial industry and will bring more jobs to the community. Convergys will be holding a job fair in the near future for these additional full-time and part-time customer service positions.
Interested candidates are encouraged to apply online.
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"We are looking for highly motivated individuals to provide direct support to customers over the phone. Potential employees must have strong customer service, communication and computer skills, as well as genuinely wanting to help resolve customer needs," said Megan Dinan, site director for the Convergys’ contact center Wichita. "A customer service job at Convergys can serve as a great stepping stone to a career in operations management, recruitment or training. In fact, more than 79 percent of Convergys’ customer service managers have been promoted from within our company."
Convergys offers on-site employees comprehensive training, competitive wages and performance and other incentives. The company also offers other key benefits, including tuition reimbursement as well as medical, and dental coverage options. Convergys also offers paid and unpaid time off. Potential candidates need be able to listen attentively to customer needs and concerns, possess strong communication and computer skills, and be able to comfortably offer new products and services.
Posted by Veronica Silva Cusi, news correspondent
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Concentrix, a wholly-owned subsidiary of SYNNEX Corporation (NYSE: SNX), is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through technology, design, data, process, and people. Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public-sector. We are Different by Design.
Published: Thursday, December 1, 2016