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News : Conversica Announces a Strategic European Reseller Partnership with LeadFabric

#contactcenterworld, @myconversica

Foster City, CA, USA, May 6, 2020 -- Conversica, Inc., a provider in Intelligent Virtual Assistants (IVA) helping organizations attract, acquire and grow customers at scale, announced it has signed a strategic European reseller partnership with Brussels-based LeadFabric. A provider in the MarTech field, LeadFabric will enable enterprise-level European organizations across manufacturing, finance and technology to embrace a new normal by augmenting their workforce with Intelligent Virtual Assistants from Conversica.

Conversica and LeadFabric’s relationship dates back to early 2018, when the two companies began collaborating through a referral partnership in joint marketing activities for European prospects. Businesses from a range of industries will benefit from an array of Intelligent Virtual Assistants that use artificial intelligence (AI) to augment Marketing, Sales, Customer Success, and Finance teams in large organizations to accelerate revenue across the customer lifecycle while improving operational efficiency.

"LeadFabric has been a pioneer in the MarTech field in the European market for over a decade now, and they truly understand the value of how cutting edge technology such as Conversica AI Assistants can help businesses across Europe," said Amelia Farber, Director of Global Partnerships at Conversica. "They’re a premier reseller in Europe and we’re thrilled to expand our partnership with them to enable European enterprises to augment their teams’ capacity, productivity and performance by adding an Intelligent Virtual Assistant to their workforce. Even in uncertain times, new innovations give us and our partners hope for recovery and further development."

Koen De Witte, Founder of LeadFabric, said, "Marketing Technology has earned its place in every B2B organisation. However, the success of digital marketing has resulted in an overload of point solutions. Many of which promise value exploiting the hype surrounding new trends like AI, but often fail to deliver. Conversica is different. They have built a true and stable AI offering that delivers proven value. This was clear from the moment we started working with Conversica in early 2018. Through this expanded partnership with Conversica, LeadFabric can now provide a new and innovative AI solution to the European marketplace, a region Conversica is committed to serving and growing. This is especially compelling in today’s economic climate because Conversica’s Intelligent Virtual Assistants enable companies to optimise the cost of Sales, Marketing, and Success. We’re incredibly excited about working together to bring their innovative marketing and technology solutions to the European B2B marketplace."

#contactcenterworld, @myconversica

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.globenewswire.com


About Conversica, Inc.:
Company LogoConversica pioneered the category of Intelligent Virtual Assistants for customer engagement, helping organizations attract, grow and retain customers. Conversica was founded in 2007 and is headquartered in Foster City in Silicon Valley with additional US offices in Seattle, Bellingham, and Kansas City; as well as offices in Chili and the UK. Conversica is a portfolio company of Providence Equity, Kennet Partners and Toba Capital.
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Today's Tip of the Day - Think About Demotivating Your Staff

Read today's tip or listen to it on podcast.

Published: Thursday, May 7, 2020

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2021 Buyers Guide Recording

 
1.) 
ASC

ASC Recording Insights and neo
ASC Recording Insights guarantees legally compliant recording and analysis of all communication channels in Microsoft Teams - including audio calls (internal and external calls), chat conversations and video meetings.

neo Recording, QM & Analytics address all enterprises with recording needs, especially contact centers. The content of communication becomes accessible and critical information and trends are revealed, providing real-time business intelligence for immediate management action.
PH: +1 917 475 9200

2.) 
Call Center Studio

Call Center Studio
Call Center Studio is the world’s first call center built on Google and is one of the most secure and stable systems with some of the industry’s best reporting. It is one of the most full-featured enterprise grade systems (with the most calling features, one of the best call distribution, outbound dialing features and integrations—including IVR, AI Speech Recognition, blended inbound/outbound calling and includes Google’s new Dialogflow and Speech API. Call Center Studio is the absolute easiest to use (with a 10 minute setup), and is the price performance leader with lower equipment cost and less setup time.
PH: +1 512-872-7565

3.) 
Geomant

Microsoft Teams Cloud Recording Service
Geomant offers a fully managed recording service for those organisations who need to address compliance or quality management while working on Teams. The Service utilises Verint’s market leading recording technology and is hosted by Geomant in Microsoft Azure. Our managed service approach is unique in that it allows organisations to benefit from advanced recording features, all while being free from any technical infrastructure or maintenance requirements that come with a traditional on-premises set up.
PH: 01789 387900

4.) 
Lieber & Associates

Recording System Consulting
L&A provides vendor-independent consulting services to select, contract for, test, and implement contact center recording systems. The firm's consultants specialize in contact center I.T. and have several decades of experience each with all major and many smaller makers of phone and call recording systems.
PH: +1-773-325-0608

5.) 
Nuxiba Technologies

CenterWare
Enterprise recording management for storage, retrieval, playback, and monitoring communications throughout your contact center.

Record screen activity and calls across agent workstations, measure and monitor quality levels across all campaigns and analyze recordings to capture first-hand customer data and requirements.

Easly access all recordings and critical information to provide improved customer experience, sales, and productivity!

6.) 
OrecX

Oreka TR
Oreka TR total recorder includes all of the call recording capabilities you will need, at about half the cost of competing for call recorder solutions, including screen recording, mobile phone recording, live monitoring, on-demand recording, multi-tenancy, multi-site recording, audit trail, call exporting, retention management, auto-tagging (for speech analytics and phrase spotting) and so much more.
PH: 3109672003

7.) 
PCS Software

PCS GD
Call recording solution fully integrate to all main pbx solutions.
PH: +55 11 3075-2933
 

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