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News : Conversica Appoints Jim Kaskade as Chief Executive Officer

#contactcenterworld, @myconversica

Foster City, CA, USA, Oct. 28, 2019 -- The Board of Directors for Conversica, Inc., a provider in Intelligent Virtual Assistants for customer engagement, announced that Jim Kaskade has been appointed Chief Executive Officer, effective immediately.

Jim Kaskade brings a wealth of experience scaling companies and growing revenues, having led businesses ranging from $50M to $1B. Most recently he served as the CEO of Janrain, a customer identity and access management SaaS company serving the enterprise global 2000, which was acquired by Akamai Technologies in January 2019.

Prior to Janrain, Jim was the Vice President and General Manager for Computer Sciences Corporation (now DXC), a global IT service provider where he was responsible for a P&L of $1B in revenue, leading a 7,000-employee business unit responsible for delivering digital applications across a broad number of verticals. Prior to that, Jim was responsible for a P&L of $250M revenue, leading a 1,000-employee business unit responsible for advanced big data and analytic applications.

"Conversica created the category it operates within, realizing more than $20 billion in revenue for its customers thus far," said Jim Kaskade, Chief Executive Officer of Conversica. "This milestone is really just the beginning of a new chapter to what lies ahead for our company. I’m excited to bring a different class of experience to transition the company to its next phase of growth from what is a fantastic position of market adoption already."

"What drew me to Conversica was its level of maturity and robustness in its implementation of AI that solves a real business problem," said Kaskade. "Automating the routine, repetitive but important tasks that typically plague workforce productivity and performance, can elevate customer-facing teams to unprecedented heights. Conversica is leading the charge, revolutionizing the very nature of how business gets done."

#contactcenterworld, @myconversica

Posted by Veronica Silva Cusi, news correspondent

About Conversica, Inc.:
Company LogoConversica pioneered the category of Intelligent Virtual Assistants for customer engagement, helping organizations attract, grow and retain customers. Conversica was founded in 2007 and is headquartered in Foster City in Silicon Valley with additional US offices in Seattle, Bellingham, and Kansas City; as well as offices in Chili and the UK. Conversica is a portfolio company of Providence Equity, Kennet Partners and Toba Capital.
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Today's Tip of the Day - Simplicity, Simplicity, Simplicity!

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Published: Wednesday, October 30, 2019

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