News : Coop Renews its Application Management Services Contract with Accenture
Stockholm, Sweden March, 2016 -- Accenture (NYSE: ACN) has extended its application management services contract with Coop, the Swedish Cooperative Union KF’s grocery retail business unit, for another five-year period. Financial terms were not disclosed.
The contract is designed to help Coop further enhance operational efficiency and reduce technology costs while enabling them to meet existing and future dynamic business needs.
GO FOR GOLD AND REPRESENT YOUR NATION!
The 2018 13th annual Top Ranking Performers Global Awards are open until 31st Dec 2017
Awards for all levels of staff and a fantastic range of corporate awards for contact centers! Click on the banner for details!
Accenture will continue to manage applications in all of Coop’s key business and operational areas, including supply chain, merchandising, finance, data warehouse and human resources. "The agreement will further strengthen our ability to respond to the ever changing consumer demands in a digital and highly competitive environment," said Stefan Hasselgren, CIO of Coop.
Laura Collins, Editorial Management
Today's Tip of the Day - Information Gathering Saves Your Company …
More Editorial From Accenture
Accenture is a global management consulting, technology services and outsourcing company. Accenture collaborates with its clients to help them become high-performance businesses and governments. With deep industry and business process expertise, broad global resources and a proven track record, Accenture can mobilize the right people, skills, and technologies to help clients improve their performance.
Published: Tuesday, March 15, 2016
Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in...
Maintaining multi-channel customer support via phone, fax, web and email can be a heavy burden for a company to bear. In addition to maintaining a high quality support system that takes advantage of t...
Verint Systems is a provider of analytic software-based solutions for the security and business intelligence markets. Verint solutions transform voice, video, and text into actionable intelligence - m...
Cisco provides Unified Customer Contact solutions that extend customer care beyond simple phone transactions and the traditional contact centre to unique content-rich customer centric experiences. The...