Check out The Most Innovative, Highly rated Contact Center World Events EVER!
...Thousands of past delegates agree! - BOOK YOUR PLACE TODAY!
NORTH and south americasSTARTS IN:
ORLANDO, FL USA
asia pacificSTARTS IN:
KOTA KINABALU, MALAYSIA
BEST IN THE WORLDSTARTS IN:
Network, Learn, benchmark in this unique best practice forum with the best practitioners in the World
...who run centers and take your center to new levels of performance, engage staff, improve service and more!
News : Cornish Mutual Office Transforms into Call Centre for Charity
Cornwall, UK, March 15, 2015 -- A regional insurance company is celebrating after helping to generate millions of pounds for Comic Relief.
Truro-based Cornish Mutual hosted the only official Red Nose Day call centre in Cornwall, Devon, Somerset and Dorset.
The company fielded calls from across the UK on Friday while a host of fun events were held at its Truro base, as staff at the general insurance firm were joined by volunteers from local businesses to man phones throughout the evening.
Alan Goddard, managing director of Cornish Mutual, said: "Comic Relief is such a fantastic cause and we were extremely proud and excited to be the only official Red Nose Day call centre for Cornwall, Devon, Somerset and Dorset, with more than 80 Cornish Mutual staff willingly giving up their time to support this fantastic event.
"It was such a busy evening with a tremendous atmosphere in our Truro office, and it was great to welcome so many volunteers who joined us on the phones, took turns on the treadmill, joined in fundraising activities and spurred on the call centre teams.
"I would like to thank all our people who have given up their time to make this evening happen. We raised over £4,000 just from our own fundraising activities, before and during the evening, which is a great achievement."
An all-night 'run-a-thon' prompted lots of laughs as guests and staff took turns on a Red Nose Day treadmill to clock up miles for charity, and the organisation also hosted competitions, a charity auction, and an appearance by the Mevagissey Male Choir.
More than 80 Cornish Mutual people, other volunteers and the West Briton newspaper editor manned the phones whilst the insurance company acted as the official South West call centre for Comic Relief 2015, one of nearly 150 call centres across the UK supporting the event.
Members of the Truro Community Fire Station manned the treadmill for the 'run-a-thon', achieving over twenty miles of the 26.2 completed. Area Manager Mark Hewitt was joined by the watch, with Gavin Takel, Simon Sheppard and Matt Worthington leading the way throughout the evening. Matt said, "It's been a great evening and we are delighted to put in the miles to support Red Nose Day."
Auctioneer Edward Buckland ran the charity auction halfway through the evening, "We raised £1,657 from twenty lots. There was spirited bidding with five lots making over £100 each. The top bid was £250 for a break in Falmouth."
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Planning For Potential Disaster
Published: Tuesday, March 17, 2015