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News : Coronavirus Call Centre Set Up by Operative Board

#contactcenterworld

Budapest, Hungary, Feb 26, 2020 - The Hungarian government’s operative board monitoring the coronavirus outbreak has set up a call centre to provide accurate and up-to-date information to citizens on the virus, the interior ministry told MTI on Wednesday.

Currently, there are no signs of the virus being present in Hungary.

The operative board monitors health-care and epidemiological data on the coronavirus outbreak.


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The employees of the interior, defence and foreign ministries, the human resources ministry, the innovation and technology ministry, the national public health centre, the disaster management centre and the crime analysis centre are cooperating to provide verified information via email and a 24-hour phone hotline, the ministry said.

The call centre can be reached under koronavirus@bm.gov.hu and on the phone numbers +36-80-277-455 and +36-80-277-456.

#contactcenterworld

Posted by Veronica Silva Cusi, news correspondent
Source: https://hungarytoday.hu


About ContactCenterWorld:
Company LogoContactCenterWorld is The Global Association for Contact Center & Customer Engagement Best Practices. Today we have over 205,000 corporate 'individual' members have joined the association's website 'ContactCenterWorld.com'. We were established in 1999.
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Today's Tip of the Day - Can You measure It?!

Read today's tip or listen to it on podcast.

Published: Friday, February 28, 2020

Printer Friendly Version Printer friendly version

2021 Buyers Guide Messaging Systems

 
1.) 
Amtelco

miSecureMessages
miSecureMessages is an encrypted messaging application designed as a pager replacement for healthcare organizations, call centers, and enterprise environments.

2.) 
eGain Corporation

Messaging Hub
eGain has rearchitected its platform to handle the messaging channels in a new way. eGain Customer Engagement Hub™, the platform that unifies knowledge, AI, analytics, and conversations to ensure that no channel is left in a silo, also powers the eGain Messaging Hub.

3.) 
Startel Corp.

Contact Center Software
Startel is a leading provider of unified communications, business process automation and performance management solutions for contact centers. Since its founding in 1980, Startel has established a loyal customer base from a variety of industries, including contact centers, education, healthcare, insurance and telephone answering service. Startel's solutions are designed to enhance the customer experience, improve employee productivity, reduce operating costs, and increase revenues.

4.) 
Synthetix

Engage with your customers in Real-Time.

Connect personally with your customers, generating new revenues and boosting CSAT scores. Synthetix Chat is the fastest way to engage your users, with a Live Key-Press Feed, ID and Verification, simultaneous chats and AI-Powered predictive suggestions, Synthetix Chat reduces averages handling times by up to 50%.
 

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