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News : Coronavirus Helpline Launched as Council Leader Calls on Residents to Help ‘Save Lives’

#contactcenterworld

London, UK, March 23, 2020 -- Council leader Richard Watts has called on the borough to "do the right thing" and "save lives" by following public health advice – resist the urge to panic buy and support neighbours in need.

His call to action came as he launched a new helpline to coordinate coronavirus mutual aid efforts across the borough.

Under the banner of ‘We are Islington’, the helpline will offer support and advice to anyone struggling to cope with self-isolation, or anyone worried about a friend or a neighbour.

The launch was accompanied with a call for volunteers and donations.

The helpline ties together efforts from the council, the borough’s voluntary sector and grassroots mutual aid groups, and will offer help with getting food or medicine, accessing online group activities, legal advice or just a friendly phone conversation.

Announcing the launch, Cllr Watts said: "We’re at the start of our biggest national crisis since the Second World War. To get through it we’re really going to have to pull together.

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"We Are Islington can ensure that residents have access to the basics of food, medicine and someone to talk to if they are feeling lonely while they are isolated.

"Islington is a brilliant borough, and despite our challenges, we always pull together in tough times. So please, do the right thing, follow the public health advice, don’t buy more than you need to in the shops, and look out for those people in need.

"Just doing those few things will save lives over the next few months."

The helpline launched on Saturday, March 21, and will be open every day from 9am until 5pm.

To use the service, call 020 7527 8222.

Businesses and people who want to offer their services should get in touch with Voluntary Action Islington by emailing volunteer@vai.org.ok or approaching a local grassroots group.

Donations should be made to the Islington Giving Crisis Fund, which can be found online.

#contactcenterworld

Posted by Veronica Silva Cusi, news correspondent
Source: http://islingtontribune.com


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Today's Tip of the Day - Do You Divert Calls Between Offices?

Read today's tip or listen to it on podcast.

Published: Wednesday, March 25, 2020

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2020 Buyers Guide Headsets

 
1.) 
Premium Listing
Jabra

Jabra
Jabra is a leader in engineering communications and sound solutions – innovating to empower both consumers and businesses. We are committed to letting people hear more, do more, and be more than they ever thought possible. Through sound and video, we help transform lives. Jabra engineering excellence leads the way, building on 150 years of pioneering work. This allows us to create integrated headsets and communications tools that help professionals work more productively; wireless headphones and earbuds that let consumers better enjoy calls, music, and media; and pioneering video conferencing solutions, enabling seamless collaboration between distributed teams. Jabra employs approx. 1,400 people worldwide
PH: 800-826-4656


2.) 
All Ears Ltd

Freemate headsets, and sanitary solutions for headsets
Freemate headsets available, corded and wireless for telephony and USB. 3 year warranty compatible with all model phones. We supply accessories from downleads, USB leads, ear cushions, leatherettes and we service call centre headsets, these are sanitised and repaired or serviced as required.

We supply the corporate environment, Government departments, security, medical and professional offices and meet the needs of many of New Zealand's SOHO market.

We can even develop and create one-off solutions for those with mobility or disability limitations opening up a world of freedom in communications. And we like to have fun on the journey.
PH: 644 9201929

3.) 
Comfort Telecommunications

Smith Corona Headsets
3 year warranty compatible with all model phones. Accessories also available. Cords, earpads, etc all factory direct pricing
PH: 800-399-3224

4.) 
CTCOMM

Plantronics
Jabra
Sennheiser

5.) 
Headsets123


Since 1998 Headsets123 has been supplying Call Center Grade corded phone headsets, wireless headsets, headset telephones and a wide range of headset accessories to accommodate Medical, Insurance, Financial offices and large Call Centers environments offering you value, comfort, flexibility and increased productivity in your day to day business.

Our offices are located just outside of Seattle, WA. We hope you enjoy our wide range of headsets and accessories.

6.) 
JPL Telecom

Based in Dorset, England, JPL designs and manufactures innovative professional telecom headsets. We have a wide range of professional telecom and call centre use headsets in wired, wireless DECT and Bluetooth styles.

Making sure that your customer’s voice can be heard is vital. JPL Telecom ensures that your customer’s experience is first-class. All headsets have our Surround Shield™ noise cancellation to make certain your customer only hears what you want them to hear. Comfortable and attractively designed headsets are built to withstand the constant use in any call centre environment.

Our aim is to continuously improve customer choice, offering a fair price and value to our resellers and end users.
PH: +44 (0)1258 820100

7.) 
Unicom Services Ltd.

Contact center headsets and conference solutions
Unicom Services Ltd. is a distributor of professional headsets and communication solutions for all possible applications.

Products and Services:
* Headsets for contact center, office, small office and home, mobile phones, computer headsets and adapters.

* Conference systems - audio video terminals, personal and group multipoint conferences.

* Telecom Products - office wired and wireless phones, dect systems, softphones.

* Video conference software for contact centers and offices.

* Unified Communication Solution.
PH: +35924110203

8.) 
Xiamen Mairdi Electronic Technology Co., Ltd

Call Center Headsets
Mairdi is a professional call center headsets maker in China. We've designed, produced and exported professional communication headsets for 16 years. Our headsets were exported to over 120 countires in the world.
Our headsets are widely compatible with nearly all IP Phones, desk phones, PC and mobiles. They are all noise cancelling and with built-in hearing protection technology. Our headset accessories are Plantronics or Jabra compatible. All the headsets and accessories are CE,FCC, RoHS certificated.
PH: 0086-592-7177232
 
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