News : Costa Cruises Selects Italtel To Renew Its Communications Network
Milan, April 19, 2016 -- Italtel, a telecommunications company in Network Functions Virtualization (NFV), managed services and all IP communication, announced it is renewing the communications network of Costa Cruises – Europe’s Italian shipping company – to implement a modern and integrated communication system, based on IP protocol and capable of delivering new services.
Costa Cruises was previously equipped with a voice-based infrastructure on a different set of local exchanges directly connected to the traditional telephone network. Although these guaranteed basic telephone services, they did not allow the various systems used by different locations to be integrated and originated high costs both in terms of telephone company rates and maintenance and management.
Sponsor message - content continues below this message
Employee Engagement Awards NOW OPEN!
Enter your center,and compete for this prestigious award to attract new staff and show investors and customers you are #1 in your nation!!
Content continues ….
The new infrastructure allows employees to access additional messaging tools such as video calling, video conferencing, instant messaging and a centralized address book, improving individual productivity and saving time.
Roberta Rabino, Vice President, Head of Enterprise & Public Sector at Italtel, said: "We are extremely pleased that one of the major companies in the cruise industry has selected Italtel for its migration project. Costa Cruises recognized that we are pioneers in migrating voice, data and video traffic over IP. Our experience and professionalism to successfully implement projects in a short time, without disruption, has been imperative to our role in renewing the communications network."
Today's Tip of the Day - A Nice Treat
More Editorial From Italtel
Published: Wednesday, April 20, 2016
|Amazon Web Services|
Amazon Web Services is a collection of remote computing services that together make up a cloud computing platform, offered over the Internet by Amazon.com. The most central and well-known of these ser...
Eckoh is a global provider of Secure Payment and Customer Engagement solutions via our Eckoh Experience Portal as well as Third Party Support. We’ve an international client base and offices in the UK ...
eGain customer engagement solutions power digital transformation for leading brands. Our top-rated cloud applications for social, mobile, web, and contact centers help clients deliver connected custom...
Cisco provides Unified Customer Contact solutions that extend customer care beyond simple phone transactions and the traditional contact centre to unique content-rich customer centric experiences. The...