News : Council Choosing Outsourced Firm for Contact Centre Training
Cwmbran, Wales, March 23, 2015 -- Griffin Place Communications has been chosen by Torfean County Borough Council to provide training courses in contact centre services as part of its work programme to help candidates find employment.
GPC is based at Llanternam Industrial Park, Cwmbran and has a partnership for excellence through Cognia, a provider in cloud compliance solutions.
2018 Top Ranking Performers Present:
CONTACT CENTER & CUSTOMER ENGAGEMENT
BERLIN - ORLANDO - MACAOFIND OUT MORE!
A spokesperson Torfaen Training said: "We are delighted to work with GPC which has invested in best of breed training and technology. Our candidates are able to work alongside GPC employees and applicants with the goal of finding gainful employment at the end of the training course. We have had great success with 75 per cent of our candidates being employed."
Steve Wigg, managing director at GPC, said: "We are delighted to work with TCBC and to be recognised for our training excellence and market leading PCI compliant communications solutions through our technology partner, Cognia."
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Measuring Performance
More Editorial From Griffin Place Communications
Published: Tuesday, March 24, 2015
|Blue Ocean Contact Centers|
We thrive on delivering critical customer service solutions that go beyond transactional interactions. As such, our goal is to enhance lifetime customer value, providing support that is a reflection o...
|Horizon Contact Centers|
Horizon is an on demand international Contact Center and (BPO) Company.
TTEC (NASDAQ: TTEC) is a global customer experience company that designs, builds and operates captivating omnichannel customer experiences on behalf of the world's most innovative brands. Founded in 1...