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News : Council Leader Hails Creation of 300 New Jobs in Motherwell

#contactcenterworld, @ascensos

Motherwell, Scotland, Nov 19, 2021 -- North Lanarkshire Council’s leader has hailed the news that a call centre is creating hundreds of new jobs in Motherwell.

The council has welcomed the news that customer services outsource company, Ascensos is expanding its base in the North Lanarkshire town with an additional 18,000sq ft office space, creating 300 jobs for the area.

The Motherwell company has been hugely successful in the customer service field and the new premises will sit adjacent to Ascensos’s existing site in Airbles Road and completes the creation of the Motherwell headquarters campus.

Council leader Jim Logue told Lanarkshire Live : "This is fantastic news for Ascensos and for North Lanarkshire’s locally economy and further cements the firm’s base in its hometown headquarters of Motherwell.

"Ascensos has grown from strength to strength and it’s wonderful to watch a local business accelerate its growth internationally and become a market leader in customer service.

"By expanding locally, Ascensos is helping to create jobs for local people, increasing the local workforce skills-base and investing in the local economy putting North Lanarkshire firmly on the map as the best place for business."

John Devlin, chief executive and co-founder of Ascensos, said: "Motherwell is where we first started Ascensos back in 2013 and since then we’ve expanded considerably and opened a range of offices around the world.

"Throughout this continued growth, our headquarters have always remained in Motherwell, so it feels really special to be in a position to grow our premises further with this additional space.

"The new site will create around 300 jobs and we’re delighted to boost the local economy in this way, particularly as so many are still feeling the negative economic impact of the pandemic."

#contactcenterworld, @ascensos

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.dailyrecord.co.uk


About Ascensos:
Company LogoAscensos provides contact centre services in The UK.
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Today's Tip of the Day - Promotions & Incentives

Read today's tip or listen to it on podcast.

Published: Monday, November 22, 2021

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2024 Buyers Guide SaaS Solutions

 
1.) 
CrankWheel

CrankWheel Screen Sharing
CrankWheel is an easy and simple screen sharing solution, made for the needs of salespeople and customer service agents.

CrankWheel complements voice calls by adding visuals to ongoing calls. There is no need to get the customer off the phone, onto another platform.

Agents share their screens by directing clients to a link that can be sent via SMS, email or simply spelled out.

The client can enter on any device, mobile, desktop or tablet and enters the session instantly. There is no registration or download required by the client.

Features:
- Screen sharing
- Agents can hand control over to the client
- Warm lead capture widget that alerts the sales team instantly of an intere...
(read more)
 

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