Vancouver, BC, Canada, Sept, 2019 -- CounterPath Corporation (NASDAQ:CPAH) (TSX:PATH), a global provider of Unified Communications solutions for enterprises and solution providers, announced that it has expanded its Stretto Collaboration solution with the launch of a hosted service for the CounterPath global network of channel partners. The hosted service now includes virtual meeting room and video conferencing services and is now available to channel partners throughout North America, Europe and other key markets. While the CounterPath Stretto Collaboration solution initially targeted large Enterprises with a premises-based offering, the new, hosted Software as a Solution (SaaS) offering provides improved scalability to address the vastly underserved SMB market.
"We see a significant opportunity in the SMB market for UCC," said Todd Carothers, EVP of Sales, Marketing, and Product at CounterPath. "We have sold UCC via our direct sales team but wanted to ratchet up our offering for the channel. We took the time to listen to our channel partners and their customers to develop a scalable solution that offers a compelling UCC feature set, completely managed in the cloud. The early success of our channel partners has proven we have the right solution that meets these challenging requirements. We have selected partner .e4 Strategies for our initial North American rollout because of their technical depth and customer reach."
"CounterPath has been our softphone unified communications partner for over five years," said Michael White, Principal at .e4 Strategies. "They have extended their solution to include not only centralized provisioning and user management, but also secure messaging, presence and now collaboration. They are a perfect fit for our open source-based PBX customers looking to add unified communications and collaboration to their offering seamlessly."
The Stretto Collaboration solution is available via CounterPath direct sales or through channel partners.
Posted by Veronica Silva Cusi, news correspondent
Source: https://www.accesswire.com
About CounterPath Corporation:
CounterPath Corporation is a provider of Unified Communications solutions for enterprises, SMBs and telecom service providers. We have over ten years of software development expertise, and are known throughout the industry for our high quality products. Our Bria softphones for Desktop’s, Tablet’s and Smartphones offer efficient user interfaces and high stability. Our Stretto Platform is the market leading provisioning platform, and includes advanced analytics and push functionality for power-save on smartphones. We sell our SDKs and softphones to the world's leading call centers, and call center software vendors.
. .
Published: Thursday, September 19, 2019
| 2.) |  CallGuard, ChatGuard, Securing payments for on-premise or remote agents for telephone, IVR, web, mobile, Chat and Chatbot. A patented technology that is flexible way to take secure, PCI DSS compliant payments via live agents over the telephone, web, Chat, Chatbot, or IVR. No sensitive data enters the contact centre environment so, agents do not see, hear, store or record any card or personal details. CallGuard can be deployed in various ways to fit the way your contact centre works. The solution can de-scope all, or parts, of your contact centre from the scope of PCI DSS compliance and works just as well for on-premise or home/remote working agents. ChatGuard makes payments in Chat PCI DSS compliant and... (read more)  |
LOGIN WITH YOUR CONTACTCENTERWORLD.COM ACCOUNT
I am checking out all the amazing and daily updated content on ContactCenterWorld.com and networking with professionals worldwide
Send To Friends Post On My Wall