Check out The Most Innovative, Highly rated Contact Center World Events EVER!
...Thousands of past delegates agree! - BOOK YOUR PLACE TODAY!
Best Contact Centers in the World 2017
all award winners!STARTS IN:
News : Coveo and Avanade Partner to Improve the Digital Experience
Redmond, WA, USA, June 14, 2016 -- Coveo, a provider in intelligent search, and Avanade, a digital innovator on the Microsoft platform, announced a global partnership at Avanade’s TechSummit 2016. The partnership brings together Coveo’s Intelligent Search expertise, platform, and applications with Avanade’s Digital capabilities. The partnership further extends and enables enterprises to deliver digital experiences to customers and employees with agility and scale.
"At Avanade, we see that the most successful enterprises provide digitally empowered experiences and interactions with both its customers and its employees," said Florin Rotar, Avanade digital platforms and offerings lead. "Coveo’s Intelligent Search platform and applications make our digital offerings even smarter, and will allow our clients to rapidly transform and enable relevant touch points with customers by injecting additional intelligence into every encounter."
"Avanade and Coveo each bring great experience and leadership within the Microsoft ecosystem, from Sitecore to Dynamics CRM to Lithium and beyond," says Coveo CEO Louis Tetu. "Avanade delivers immense value to an enterprise’s digital marketing efforts, CRM and digital workplaces with multiple leading technologies. Our work with them will focus on making every digital experience more intelligent and relevant."
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Back To The Basics
More Editorial From Coveo
Coveo is a provider of enterprise search technology and customer information access solutions.
Avanade is a provider of digital and cloud services, business solutions and design-led experiences delivered through the Microsoft ecosystem.
Published: Thursday, June 16, 2016