News : Coveris Names Randy Klingner as Program Director – CRM
Chicago, IL, USA, March 6, 2015 -- Coveris, a global provider in packaging and coatings solutions, is pleased to announce the addition of Mr. Randy Klingner as Program Director – CRM. As a member of Coveris’ Commercial Excellence Team, Mr. Klingner will provide strategic and tactical leadership to deliver enabling processes and technology across Coveris globally.
Mr. Klingner will report to Chris Wrobel, Vice President of Global Strategy and Commercial Excellence and will be based in the company’s Chicago office. Initially, Mr. Klingner will be focused on the implementation of a CRM solution for Coveris. His long-term objective will be to drive tools and processes enabling the Coveris commercial and marketing team’s goal of profitable growth and innovation.
Previous to this role, Mr. Klingner was with PwC (PricewaterhouseCoopers) where he served as an Advisory Manager – Management & Technology Consultant. In this role, he designed and delivered customer engagement strategies and helped build out enabling cloud technology platforms. Prior to PwC, Mr. Klingner spent many years at Hollister Incorporated, a global healthcare products manufacturer, where he developed and executed a global CRM program rollout and other commercial effectiveness tools used to drive customer strategies and gain market share.
2018 Top Ranking Performers Present:
CONTACT CENTER & CUSTOMER ENGAGEMENT
BERLIN - ORLANDO - MACAOFIND OUT MORE!
"Randy is a great addition to the Commercial Excellence Team and to Coveris more broadly. He’s technically rock solid and has a deep knowledge of commercial operations and strategy. Although initially focused on developing and driving a global CRM program, Randy will be working with the businesses to build out a suite of commercial effectiveness and transformational salesforce tools," said Mr. Wrobel. "With the Coveris Business System as our bedrock and the hard work of our talented team, the Coveris journey continues to excite our clients and we are proud to be a truly global, innovative business partner."
Mr. Klingner has a Bachelor of Science degree in Applied Computer Science from Northern Illinois University and an MBA from Loyola University.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Document Processes
Published: Monday, March 9, 2015