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News : Covid Cluster Linked to Lanarkshire Call Centre as Two New Cases Confirmed

#contactcenterworld, @sitel_worldwide

Lanarkshire, UK, Aug, 2020 -- Two more people have tested positive for Covid-19 in Greater Glasgow taking the number affected in a new cluster of cases to 13.

Both are linked to known contacts of the earlier cases and NHS Greater Glasgow and Clyde has confirmed that of the 13 is linked to the Sitel call centre in Lanarkshire.

The cases also have links to the M&D Green pharmacy in John Wood Street in Port Glasgow and Amazon in Gourock.

Some of the cases are also said to visited the following locations during the period in which they may have been infectious to others: The Botany on Maryhill Road in Glasgow City, and The Queen of the Loch by Marston's Inn, Lomond Woods Holiday Park and Sweeney’s Cruises in West Dunbartonshire.

The health board said health and local environmental health staff are working closely with all the businesses to trace any close contacts of the cases, and appropriate advice is being given to these individuals including on self-isolation.

Dr Daniel Carter, Consultant in Public Health Medicine and Chair of the IMT, said: "All those who have tested positive for COVID-19 have been given appropriate advice and are self-isolating.

"We are working with a number of businesses including a local pharmacy to trace any close contacts."

#contactcenterworld, @sitel_worldwide

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.glasgowtimes.co.uk


About Sitel:
Company LogoWe are a global outsourcing provider of customer experience management with 150 offices across 25 countries and more than 75,000 associates speaking 48 languages. Our contact center associates deliver customer experiences every day. We are here to help you with any business process outsourcing needs you might have.
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Today's Tip of the Day - Network Usage Guidelines

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Published: Wednesday, August 5, 2020

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