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Glasgow, Scotland, Dec 27, 20921 -- Almost 22,500 callers waited for more than an hour for the NHS 24 service in September 2021, compared to just 549 in the same month the previous year.
No callers waited this long in September 2019, according to figures obtained by the Scotsman via Freedom of Information request.
Posted by Veronica Silva Cusi, news correspondent
Source: https://www.scotsman.com
About NHS:
NHS Direct is a 24 hour health advice and information service provided by the National Health Service (NHS) in England.
NHS Direct provides confidential access to medical information, guidance and reassurance through a range of interactive services. These include an expert telephone advice line and detailed web resources.
Published: Tuesday, December 28, 2021
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