#contactcenterworld, @whatsapp
Kapurthala, India, Oct, 2020 -- To facilitate Covid patients across the district, Deputy Commissioner Deepti Uppal launched a WhatsApp helpline, on which people can call for all kinds of Covid-related information, besides having live chat option with medical experts in emergency cases.
While launching it, the DC said a person would only have to send a hello or hi on this helpline and in revert he/she would receive options to choose for valuable information by clicking points ranging from 1 to 9.
She said now anyone can know the current status of Covid and number of positive, active, recovered and death cases in the district with a single click besides placing a request for Covid test at home.
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People, too, can contribute by giving suggestions and filing complaints besides reading positive news and inspirational stories of Covid warriors. The helpline number would also provide the contact numbers of all SMOs and health officers concerned.
For home-isolated people, they would be able to submit vital health parameters besides having live chat option for emergency cases.
The DC has appealed to people to call the helpline for any kind of information regarding Covid to escape themselves from rumours and baseless information regarding the epidemic.
Posted by Veronica Silva Cusi, news correspondent
Source: https://www.tribuneindia.com/news/jalandhar/covid-whatsapp-helpline-launched-in-kapurthala-152689
About WhatsApp:
WhatsApp Inc. is an early stage technology startup founded in the heart of Silicon Valley who have developed an alternative to SMS.
Published: Monday, October 12, 2020
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