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News : Covid WhatsApp Helpline Launched in Kapurthala

#contactcenterworld, @whatsapp

Kapurthala, India, Oct, 2020 -- To facilitate Covid patients across the district, Deputy Commissioner Deepti Uppal launched a WhatsApp helpline, on which people can call for all kinds of Covid-related information, besides having live chat option with medical experts in emergency cases.

While launching it, the DC said a person would only have to send a hello or hi on this helpline and in revert he/she would receive options to choose for valuable information by clicking points ranging from 1 to 9.

She said now anyone can know the current status of Covid and number of positive, active, recovered and death cases in the district with a single click besides placing a request for Covid test at home.

People, too, can contribute by giving suggestions and filing complaints besides reading positive news and inspirational stories of Covid warriors. The helpline number would also provide the contact numbers of all SMOs and health officers concerned.

For home-isolated people, they would be able to submit vital health parameters besides having live chat option for emergency cases.

The DC has appealed to people to call the helpline for any kind of information regarding Covid to escape themselves from rumours and baseless information regarding the epidemic.

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.tribuneindia.com/news/jalandhar/covid-whatsapp-helpline-launched-in-kapurthala-152689

About WhatsApp:
Company LogoWhatsApp Inc. is an early stage technology startup founded in the heart of Silicon Valley who have developed an alternative to SMS.
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Published: Monday, October 12, 2020

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2021 Buyers Guide
Get Listed
Telecoms

 
1.) 
Cloud IT Services GmbH

Dialfire
Dialfire offers you a complete call center solution that is simple and intuitive to use and adapts to your needs. It's completely cloud-based, saving you the hassle of setting up a phone system and installing software. In addition to predictive dialing and call blending of inbound calls, you can create personalized campaigns through an intuitive and easy-to-use interface. Features include automated workflows and full control over the agent screen.

You can see the full list of features here:
2.) 
Cloudonix

Cloudonix’s smart voice calls enable frictionless experiences that drive better customer care and faster sales by merging voice and data into a complete service context. Cloudonix add Cloud capabilities to your existing on premise Call Center enabling your agents to work from anywhere in the world. Security, Privacy and more – rapidly deployed and cost effective without replacing your existing systems or retraining your team.
3.) 
Connectica Solutions, LLC

PBX On The Cloud
We provide complete Cloud-based PBX/Phone Systems, including predictive and progressive dialers, phone lines in more than 75 countries and low cost international rates.
We specialize in the US and Latin American market.
PH: +1 (346) 444-3555
4.) 
Layer One Technologies

Layer One Technologies provides information and communication technology (ICT) services to businesses in the greater Charlotte area. Whatever your cabling needs, we have you covered.
PH: (980) 288-4800
5.) 
Megacall

VOIP services
Stay in contact quickly and easily with your international offices through Megacall.

Megacall will fulfill all your telecommunication requirements and on top of that go the extra mile and surprise you with new possibilities for your business, speed to action your requests and keeping within your budget.

📞 Virtual Switchboard
🔌 SIP trunk
🔢 Virtual number
📠 Call Center Solutions
PH: +34 952 667 511
6.) 
NetSapiens

SNAPsolution
Our SNAPsolution – UC and Collaboration tools – can be quickly deployed so you can realize your ROI just as quick. netsapiens offers a comprehensive suite of unified communications (UC) & Contact Center (CC) feature-sets to service providers. Custom-built to provide our partners with unprecedented levels of flexibility, customization, and ease of use.

netsapiens allows you to control your margins in order to improve your ROI. As a provider of a facilities-based solution, you are able to personally choose your origination, termination, hardware costs, etc. to fit your budget. We also allow you to strategically price your product for a maximum return on your investment by charging on a conc...
(read more)
PH: 7608463385
7.) 
Nuxiba Technologies

CenterWare
Build a strong business presence and improve customer relationships!

Offer custom-tailored solutions throughout your sales cycles and customer interactions and assess service levels and control corporate goal achievement through reports and statistics.

Obtain detailed reports based on relevant activity in your contact center, access our quality module to assess calls and performance, apply surveys, develop scripts, record conversations, and more!

Schedule a live demo or request a quote today!
8.) 
Televergence

Long Distance and Toll Free Specialists for Contact Centers
Televergence is a facilities based US Nationwide High volume/High Capacity Inbound and Outbound VoIP Carrier for Contact Centers. We specialize in termination (outbound) and origination (toll free and local DID) for the contact center. We have a technical staff that is up to date on the majority of platforms in use today, including asterisk and Vicci dial, as well as many of the currently in use software platforms.
Contact Centers generally see cost reduction and containment when using Televergence as their contact center telecom carrier. Televergence is the only active US VoIP carrier certified by the Women's Business Enterprise National Council (WBENC), which enables our services to qualify for meeting corporations Supplier Diversity Needs.
PH: 213-943-2023
 

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