Check out The Most Innovative, Highly rated Contact Center World Events EVER!
...Thousands of past delegates agree! - BOOK YOUR PLACE TODAY!
Best Contact Centers in the World 2017
all award winners!STARTS IN:
Network, Learn, benchmark in this unique best practice forum with the best practitioners in the World
...who run centers and take your center to new levels of performance, engage staff, improve service and more!
News : Cox Hiring 150 Ahead of Gigabit Speed Rollout
Sept 15, 2014 -- Cox Communications is looking to hire 150 at its expanded Phoenix call centers.
The positions include part-time collections positions and full-time sales and customer care positions, as well as bilingual positions.
They will fill the growing local call center offices that have been serving markets outside of Arizona over the past six months. The bilingual positions are available for the Phoenix area’s national Spanish call center.
The larger metro call centers, called Centers of Excellence by Cox, are also ramping up support for gigabit speeds that will be offered to residents and home-based businesses in October, said Susan Anable, Cox’s vice president of public affairs.
"We’ve had a lot of interest in the market about our gig speeds, and we’re preparing for that," Anable said.
The available positions include: part-time collections specialists, and full-time inside sales specialists, technical support representatives, account services representatives and bilingual customer retention representatives.
Cox employees receive competitive benefits and perks, including medical and dental insurance on the first day of work, vision insurance, discounted Cox television, Internet and phone services, tuition reimbursement, pension and 401K plans.
"We want people with customer service experience, technology knowledge and we’re looking for people who speak Spanish," Anable said.
The positions are available online.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Involve Staff
More Editorial From Cox Communications
About Cox Communications:
Cox Communications, also known as Cox Cable and formerly Cox Broadcasting Corporation is a privately owned subsidiary of Cox Enterprises providing digital cable television and telecommunications services in the United States.
Published: Tuesday, September 16, 2014