Boston, MA, USA, April, 2020 -- Creatio (formerly bpm’online), a global software company providing a low-code platform for process management and CRM, is announcing its partnership with Tata Consultancy Services (TCS), a global IT services, consulting, and business solutions organization. The partnership will help global enterprises automate marketing, sales and services teams so they can operate with greater efficiencies and agility and deliver optimal customer experience.
This alliance partnership brings together TCS’ innovation, industry experience and domain knowledge in CRM consulting and business integration services as well as Creatio’s CRM solutions and low-code to enable organizations to realize new revenue opportunities and drive business success through unified data and automated processes.
"We are honored to partner with Tata Consultancy Services because of their industry track record of delivering business outcomes for clients," said Alex Donchuk, Global Channel Director at Creatio. "Together, we can achieve a common goal: accelerating our customers’ business transformations and innovations to improve efficiency and growth. The leading platform we provide at Creatio combined with TCS’ exceptional industry and domain knowledge and digital transformation experience will create new opportunities for businesses around the world to digitally transform faster and easier than ever."
"Global enterprises are taking a business-led approach to CRM technology to more efficiently connect with customers, streamline processes, and improve profitability," said Akhilesh Tiwari, Head of Enterprise Application Services Unit, TCS. "Our partnership with Creatio offers marketing, sales and services organizations with an automated and agile approach they need to deliver customer experiences that will generate growth opportunities."
Posted by Veronica Silva Cusi, news correspondent
Creatio (formerly bpm’online) is a leading low-code, process automation and CRM company. It has been highly recognized as a market leader by key industry analysts. Creatio’s intelligent platform accelerates sales, marketing, service and operations for thousands of customers and hundreds of partners worldwide. The mission of Creatio is to help companies ACCELERATE!
Published: Friday, April 10, 2020
|1.)||The House of Contact Centers|
Assess the roadmap to a higher potential for your customer contact center:
• Discover strenghts and opportunities in only 30 minutes.
• Receive a FREE roadmap and actionplan to growth.
• Determine in 39 statements the foundation for a futureproof contact center.
Click on the link below to start your FREE assessment!
Snapshotz is a web-based audit tool with strong analytics that helps large and small organisations understand and benchmark customer experience delivery. Snapshotz reports contain validated CX practices, technology use and operational metrics from over 3,000+ customers globally. These are benchmarked against the ISO 18295 customer service standard, digital service delivery, health & safety and mental health and other global standards enabling validated roadmaps for CX strategy and investment
I am checking out all the amazing and daily updated content on ContactCenterWorld.com and networking with professionals worldwide
Send To Friends Post On My Wall