London, England, Jan 8, 2019 -- Creative Virtual, a provider in customer and employee engagement, knowledge management and self-service solutions, announced the celebration of the company’s fifteenth anniversary. Founded in London, United Kingdom in November 2003 by Chris Ezekiel, Creative Virtual began trading in January 2004 with a focus on providing web-based natural language virtual agents. Over the past fifteen years, the company has diversified their product offerings and embarked on a global expansion.
Today the company’s headquarters remain in the United Kingdom with operations also located in the United States, Australia, India, Singapore and Hong Kong as well as an extensive global Partner Network. Through these international offices and strategic partnerships, Creative Virtual seeks to provide their customers with localised support and collaboration.
"I’ve never been prouder to be leading Creative Virtual, a company that is at the forefront of helping organisations deliver superior customer experience in the modern world," says Chris Ezekiel, Founder & CEO. "The key to our success is aligning our passion for innovation and technology with the needs of our customers, and we’re able to do that because of the experience and expertise of the Creative Virtual team. It’s a testament to the team’s hard work and dedication that our very first customer is still a customer today."
Posted by Veronica Silva Cusi, news correspondent
About Creative Virtual:
Creative Virtual has played an important role in the advancement of this technology and the ways in which it can be implemented. Our expert team closely monitors trends and the evolution of customer and employee engagement in order to provide organisations with cutting-edge chatbot, virtual agent, live chat and conversational AI solutions. Today we are a provider in the industry, being named the 2019 Product Leader in AI-Enhanced Customer Self-Service by Frost & Sullivan and winning The Queen’s Awards for Enterprise: Innovation 2017.
Published: Wednesday, January 9, 2019
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