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News : Creative Virtual Celebrates Company’s Tenth Anniversary
London, UK Jan 16, 2014 -- Creative Virtual, a leader in customer experience self-service solutions for global enterprises, announces the celebration of the company’s tenth anniversary.
Founded in London, United Kingdom in November 2003 by Chris Ezekiel, Creative Virtual began trading in January 2004 with a focus on providing web-based natural language virtual assistants. Over the past ten years, the company has diversified their product offerings and embarked on a global expansion.
Today the company’s headquarters remain in the United Kingdom with operations also located in the United States, Netherlands, Germany, India, Singapore, Australia, Guatemala and Brazil. In December 2013, Creative Virtual hosted their first Global Partner Meeting at the company’s headquarters in London with representatives from eight different geographic regions in attendance. Through the establishment of this network of international offices and strategic partnerships, Creative Virtual seeks to provide their customers with localised support and collaboration. The company’s global expansion is an ongoing endeavour with additional locations planned to be announced during 2014.
Posted by Veronica Silva Cusi, news correspondent
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About Creative Virtual:
Creative Virtual is an established provider of Virtual Agents (VAs) with over 40 deployments of our V-Person™ product. Our clients include HSBC, Intuit, Verizon, CA Technologies, E*TRADE, Lloyds Banking Group, O2 and Virgin Media. A V-Person is capable of holding conversations with digital users in real time, 24/7. For users it means the sensation of communicating with a 'real' person, able not only to answer their questions, but also to understand the context of those questions and even hold entire conversations. Our solution can be used for the purposes of customer support, sales, marketing or call center assistance. The solution is optimized to reduce the number of clicks a user has to make to get to their solution.
Published: Friday, January 17, 2014