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News : Creative Virtual Awarded for Innovative Conversational AI Technology and Consultation Expertise

#contactcenterworld, @creativevirtual

London, UK, Oct 26, 2021 -- Creative Virtual, a provider in conversational AI for customer and employee engagement, have been named ‘Best Conversational AI Solutions Provider – London’ in Corporate Vision’s 2021 Media Innovator Awards. This award recognises the London-headquartered company’s expertise in both developing conversational AI technology and delivering skilled consultation for implementing and maintaining solutions.

"After nearly two decades of Creative Virtual playing a key role in establishing and advancing the conversational AI market, it’s still always an honour to be recognised for our technology and expertise," says Chris Ezekiel, Founder & CEO of Creative Virtual. "Being an industry leader requires the hard work and collaboration of our entire global team as well as a continuous emphasis on innovation. I’m excited to receive this award as we are preparing for our next big product launch in 2022."

The upcoming Gluon release of V-Person™ includes updates to Creative Virtual’s chatbot, virtual agent, and live chat technologies. It also features a re-architecture of the V-Portal™ orchestration platform. The platform’s updated user interface will make it easier for organisations to deploy and maintain their conversational AI solutions without compromising on any of the advanced enterprise-grade functionality they rely on for delivering seamless, personalised digital experiences.

#contactcenterworld, @creativevirtual

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.prweb.com


About Creative Virtual:
Company LogoCreative Virtual has played an important role in the advancement of this technology and the ways in which it can be implemented. Our expert team closely monitors trends and the evolution of customer and employee engagement in order to provide organisations with cutting-edge chatbot, virtual agent, live chat and conversational AI solutions. Today we are a provider in the industry, being named the 2019 Product Leader in AI-Enhanced Customer Self-Service by Frost & Sullivan and winning The Queen’s Awards for Enterprise: Innovation 2017.
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