News : Creative Virtual Named 2016 Business Winner by The Wharf Innovation
London, UK, Oct 4, 2016 -- Creative Virtual, a provider in self-service customer engagement solutions, is proud to announce the company was named as the Medium-to-Large Business winner of The Wharf Innovation in Business Awards 2016 during a black tie awards ceremony on Thursday, 29 September 2016.
The Wharf Innovation in Business Awards programme, running for the first time in 2016, celebrates the success, hard work and ingenuity of companies based in Canary Wharf, Docklands, the East End and south-east London. Creative Virtual was shortlisted along with four other companies in the category of Medium-to-Large Business.
2018 Top Ranking Performers Present:
CONTACT CENTER & CUSTOMER ENGAGEMENT
BERLIN - ORLANDO - MACAOFIND OUT MORE!
"Creative Virtual may be the most successful Canary Wharf company you’ve never heard of," said the judges. "This giant was in the tech business almost before the sector existed but its years of research and development mean it is now superbly placed to take advantage of cutting edge customer expectations and experiences."
"Forget technology, business is about the people and I’m growing a global company here at the heart of the place I grew up and employing people here," said Chris Ezekiel, Founder & CEO of Creative Virtual, after accepting the award. "To be recognised for that is just amazing. Good on The Wharf for promoting local talent with these awards."
"Receiving this award is both a professional and personal victory for me. I’m very proud of the knowledgeable, expert Creative Virtual team and their hard work that has enabled us to become a global leader in the customer engagement space," said Chris. "This has been a big year for the company with the launch of two new innovative products and the growth of our customer base around the world, and I’m thrilled to add this honour to our 2016 accomplishments."
Posted by Veronica Silva Cusi, news correspondent
Source: Creative Virtual
Today's Tip of the Day - Answering Customers’ Questions
More Editorial From Creative Virtual
About Creative Virtual:
Creative Virtual is an established provider of Virtual Agents (VAs) with over 40 deployments of our V-Person™ product. Our clients include HSBC, Intuit, Verizon, CA Technologies, E*TRADE, Lloyds Banking Group, O2 and Virgin Media. A V-Person is capable of holding conversations with digital users in real time, 24/7. For users it means the sensation of communicating with a 'real' person, able not only to answer their questions, but also to understand the context of those questions and even hold entire conversations. Our solution can be used for the purposes of customer support, sales, marketing or call center assistance. The solution is optimized to reduce the number of clicks a user has to make to get to their solution.
Published: Thursday, October 6, 2016
Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in...
Maintaining multi-channel customer support via phone, fax, web and email can be a heavy burden for a company to bear. In addition to maintaining a high quality support system that takes advantage of t...
ConSol Limited is a provider of Contact Centre services, Customer Management Solutions and Business Process Outsourcing (BPO) to the Information Communication Industry in West Africa. ConSol bridges t...
Verint Systems is a provider of analytic software-based solutions for the security and business intelligence markets. Verint solutions transform voice, video, and text into actionable intelligence - m...