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News : Creative Virtual Named Best Self-Service Solutions Provider in the UK Corporate Excellence Awards
London, UK, Jan, 2018 -- Creative Virtual, a provider in customer and employee engagement, knowledge management and self-service solutions, was recently named ‘Best Self-Service Solutions Provider 2017’ in Corporate Vision Magazine’s UK Corporate Excellence Awards 2017. Winners were officially announced in early 2018.
UK Corporate Excellence AwardsNow in its third year, the UK Corporate Excellence Awards programme recognises the very best from across the UK’s vibrant and ever evolving business market. Nominees undergo a thorough research process followed by a detailed review by the judges before the winners are chosen.
"Every organisation is going through a digital transformation, particularly in regard to their customer and employee experiences," says Liam Ryan, Sales Director at Creative Virtual. "Virtual agents and chatbots are ideal for supporting digital customers and employees with a reliable and consistent self-service option that also helps reduce support costs and improve efficiency."
Posted by Veronica Silva Cusi, news correspondent
Source: Creative Virtual
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About Creative Virtual:
Creative Virtual has played an important role in the advancement of this technology and the ways in which it can be implemented. Our expert team closely monitors trends and the evolution of customer and employee engagement in order to provide organisations with cutting-edge chatbot, virtual agent, live chat and conversational AI solutions. Today we are a provider in the industry, being named the 2019 Product Leader in AI-Enhanced Customer Self-Service by Frost & Sullivan and winning The Queen’s Awards for Enterprise: Innovation 2017.
Published: Monday, January 29, 2018
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