News : Creative Virtual Recognised in the 2017 UK Enterprise Awards
London, UK, July 25, 2017 -- Creative Virtual, a provider in customer and employee engagement, knowledge management and self-service solutions, is a dual winner in the 2017 UK Enterprise Awards. The company has been named ‘Best for Self-Service Customer Experience Management Solutions 2017’ and ‘Best Natural Language & Knowledge Management Technology: V-Person Mobile.’
2017 UK Enterprise AwardsThe 2017 UK Enterprise Awards are designed to cast a light on the very best firms and individuals from a diverse range of sectors. The awards celebrate the phenomenal accomplishments achieved by the winners in the last 12 months.
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"It has been a genuine pleasure to showcase the hard work and dedication of these innovative and dynamic businesses from across the UK," says Jessie Wilson, Awards Coordinator, "and I would like to congratulate them and wish them good fortune for the future."
"It is an honour to be recognised for our innovative customer self-service and knowledge management technology, particularly our mobile Smart Help solution," says Chris Ezekiel, Founder & CEO of Creative Virtual. "We are living in a mobile-first society and smart organisations know they need to provide effortless and seamless service and support to customers on their preferred devices. By maintaining content for all channels in a central knowledgebase, we give organisations the confidence in knowing that customers are receiving reliable, consistent information no matter how they choose to engage."
Posted by Veronica Silva Cusi, news correspondent
Source: Creative Virtual
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About Creative Virtual:
Creative Virtual is an established provider of Virtual Agents (VAs) with over 40 deployments of our V-Person™ product. Our clients include HSBC, Intuit, Verizon, CA Technologies, E*TRADE, Lloyds Banking Group, O2 and Virgin Media. A V-Person is capable of holding conversations with digital users in real time, 24/7. For users it means the sensation of communicating with a 'real' person, able not only to answer their questions, but also to understand the context of those questions and even hold entire conversations. Our solution can be used for the purposes of customer support, sales, marketing or call center assistance. The solution is optimized to reduce the number of clicks a user has to make to get to their solution.
Published: Thursday, July 27, 2017
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