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News : CRMNEXT Achieves Highest Placement by Gartner

#contactcenterworld, @CRMnext, @Gartner_inc

Mumbai, India, Aug, 2020 -- CRMNEXT, a CRM solution provider announced its improved its positioning further and is placed highest for its Ability to Execute in the Challengers Quadrant of the Gartner 2020 Magic Quadrant for Sales Force Automation. For the eight year in a row, CRMNEXT has named in this research based on its Ability to Execute and Completeness of Vision.

Highlights:
Customer journey simulation, Usability, Product features.

"At CRMNEXT, we are passionate about helping our enterprise clients create and deliver delightful customer interactions and experiences using an integrated, unified platform. We are thrilled that Gartner has recognized us in Magic Quadrant for Sales Force Automation for 8 times in a row, commented Sushil Tyagi, Director, CRMNEXT. "The power of CRMNEXT lies in its ability to deploy its proven domain expertise to catalyze sales performance, increasing conversions and reducing costs."

#contactcenterworld, @CRMnext, @Gartner_inc
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INVITATION
We invite you and your colleagues to join us LIVE as we take the highest rated industry conference back on the road in 2022 - join us and the elite in the industry at the 17th annual NEXT GENERATION Contact Center & Customer Engagement Best Practices Conferences!

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Posted by Veronica Silva Cusi, news correspondent
Source: https://www.prweb.com

About CRMnext:
CRMnext is a specialist Customer Relationship Management product company with focus on ultra-scalable installations. CRMnext team has proven track record of delivering High-Impact CRM solutions in their key practice vertical of Banking, Insurance, Media, and Telecom. Unlike commodity CRM, CRMnext has been widely recognized as a proponent of strategy driven implementations.

About Gartner:
Gartner, Inc. is a research and advisory firm that helps more than 10,000 clients leverage technology to achieve business success. Gartner’s businesses consist of Research, Consulting, Measurement, Events and Executive Programs. Founded in 1979, Gartner has over 3,800 associates, including approximately 1,000 research analysts and consultants, in more than 75 locations worldwide.

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Published: Monday, August 10, 2020

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2022 Buyers Guide
Get Listed
Automated Call Distributors

1.)

Premium Listing

Call Center Studio

Call Center Studio
Call Center Studio is the world’s first call center built on Google and is one of the most secure and stable systems with some of the industry’s best reporting. It is one of the most full-featured enterprise grade systems (with the most calling features, one of the best call distribution, outbound dialing features and integrations—including IVR, AI Speech Recognition, blended inbound/outbound calling and includes Google’s new Dialogflow and Speech API. Call Center Studio is the absolute easiest to use (with a 10 minute setup), and is the price performance leader with lower equipment cost and less setup time.

2.)

Teckinfo Solutions Pvt. Ltd.

InterDialog UCCS
InterDialog UCCS inbound call center software caters to all incoming customer requests. These incoming requests can come through any channel of customer’s choice e.g. voice, video, email, chat, WhatsApp, facebook etc.. company page or from an integrated website chat. Using InterDailog UCCS call centers can respond to inquiries of the customers and they can also register the complaints of customer as a customer support desk.

3.)

voiptime

Voiptime Contact Center
Our contact center solution allows processing the high volume of client requests from different channels (voice, webchat, email, web callbacks), running massive outbound dialing campaigns, and makes all call center operations visible for management. Voiptime Cloud Contact Center is a professional calling solution for outbound and inbound calls. It’s a plug-and-play software that immediately increases the productivity of your call center department. With the help of our solution you are able to:
- Automate lead prospecting and have 4x more live conversations daily;
- Increase the agent occupancy up to 80-90% with the help of the fastest Predictive dialer;
- Smooth out the peaks of calls by...
(read more)