Cookie Preference Centre

Your Privacy
Strictly Necessary Cookies
Performance Cookies
Functional Cookies
Targeting Cookies

Your Privacy

When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences, your device or used to make the site work as you expect it to. The information does not usually identify you directly, but it can give you a more personalized web experience. You can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, you should know that blocking some types of cookies may impact your experience on the site and the services we are able to offer.

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site may not work then.

Cookies used

ContactCenterWorld.com

Performance Cookies

These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site.

Cookies used

Google Analytics

Functional Cookies

These cookies allow the provision of enhance functionality and personalization, such as videos and live chats. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these functionalities may not function properly.

Cookies used

Twitter

Facebook

LinkedIn

Targeting Cookies

These cookies are set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant ads on other sites. They work by uniquely identifying your browser and device. If you do not allow these cookies, you will not experience our targeted advertising across different websites.

Cookies used

LinkedIn

This site uses cookies and other tracking technologies to assist with navigation and your ability to provide feedback, analyse your use of our products and services, assist with our promotional and marketing efforts, and provide content from third parties

[HIDE]

Here are some suggested Connections for you! - Log in to start networking.

MEMBER
Thamer Noori
Director of Industrial Security and Safety Dept.
62
MEMBER
Arien Faye Alcid-Mendoza
Regional Director, Country Leadership
2
MEMBER
Chai Domingo
Director, Contact Center
366

News : CRY Ireland Launch New Helpline to Support Those Affected by Sudden Cardiac Death

#contactcenterworld

Dublin, Ireland, Dec 13, 2021 -- CRY Ireland has launched a new freephone helpline to support families grieving the loss of a loved one to sudden cardiac death.

Up to 80 people under 35 die from SCD every year in Ireland and the new all-island helpline will offer support to those affected by these deaths.

It will also support those living with a lifestyle change because of a diagnosis of an inherited cardiac condition.

RTE sports broadcaster and CRY ambassador Jacqui Hurley sadly lost her brother Sean to the condition when he was just 25 and has guven her backing to the new service.

She said "After losing my brother Sean, I know how much it means to have a listening ear and a team of support around you.

"I would encourage anyone who might be coping with the loss of someone to sudden cardiac death or inherited cardiac condition, to give CRY a call. They truly understand what you are going through."

CRY Ireland creates awareness of SCD and other inherited cardiac conditions.

The charity supports those who have been affected by these illnesses through the free access to cardiac assessments, bereavement counselling and family support programmes.

Lucia Ebbs, CEO of CRY said: "Many of us here at CRY, including our team of trained helpline volunteers have experienced the loss of a loved one to sudden cardiac death and we truly understand the significance of having a listening ear and team of support around you, when coping with this loss.

"Grief has no limits and it shouldn’t be dealt with alone. If you need someone to talk to, please don’t hesitate to the CRY Helpline from any of the 32 counties across Ireland."

The new service is available between the hours of 7-9pm on Tuesdays and Thursdays, 10am to 12 noon on Wednesdays and 4-6pm on Sundays.

To call helpline please use either of the following freephone numbers:
Republic of Ireland – 1800 714 080, Northern Ireland/UK - 00 44 80 0640 6280

#contactcenterworld

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.dublinlive.ie


Today's Tip of the Day - Comprehensive Back-Up Plan

Read today's tip or listen to it on podcast.

Published: Wednesday, December 15, 2021

Printer Friendly Version Printer friendly version

2024 Buyers Guide Recruitment Products/Services

 
1.) 
MainTrax

HireTrax
HireTrax, MainTrax's standalone pre-hire virtual interviewing solution, automatically analyzes the behavioral characteristics found in each candidate's VOICE to help you select reps better suited for the specific job at hand. After all, agents speak with your customers for hours each day so it's vital they possess the behavioral characteristics and personality traits necessary to be successful. By picking those with tendencies of empathy and positive behavioral traits, you'll have a higher caliber of candidates who will perform better on the job and stay.

2.) 
Vads

VADS Recruitment Services
VADS Indonesia provides a recruitment process with strict selection with various requirements according to client needs. VADS Indonesia also has a database of trained candidates so that it can meet the agent needs quickly and in large numbers.

3.) 
SalesMatch Ltd

Contact Centre Behavioural Assessments
SalesMatch is an intelligent web based sales and contact centre behavioural assessment platform. It is based on the well known, tried and tested DISC psychometric theory, used by thousands of organisations round the world.

- Reduces Agent Attrition - By selecting the right agent for the role
- Increases Performance - By matching the character profile to the task
- Reduces Time Off - A well matched profile to the role reduced work
stress
- Reduces Recruitment Costs - By early identification of the right candidates

Putting the right person in the job role has become the key focus in the drive...
(read more)

4.) 
TactiCall Recruitment Services

TactiCall Recruitment Services
Permanent Placement
Temporary / Labour Hire / Contingent and Contract Hire
Recruitment Consulting Services
Assessment Centre Design and Facilitation
 

About us - in 60 seconds!

Submit Event

Upcoming Events

The 19th EMEA Annual Best Practices Conferences are here! Meeting Point for the World's Best Contact Center & CX Companies Read More...
 5704 
The 19th Asia Pacific Annual Best Practices Conferences are here! Meeting Point for the World's Best Contact Center & CX Companies Read More...
 5966 
The 19th World Final Annual Best Practices Conferences are here! Meeting Point for the World's Best Contact Center & CX Companies Read More...
 935 

Newsletter Registration

Please check to agree to be placed on the eNewsletter mailing list.

Industry Champion Award Leaderboard

Most active award entrants in the past 48 hours! - Vote for Others / About Program
both ids empty
session userid =
session UserTempID =
session adminlevel =
session blnTempHelpChatShow =
CMS =
session cookie set = True
session page-view-total = 1
session page-view-total = 1
applicaiton blnAwardsClosed = True
session blnCompletedAwardInterestPopup = False
session blnCheckNewsletterInterestPopup =
session blnCompletedNewsletterInterestPopup =