Englewood, CO, USA, Oct 31, 2017 -- CSG International (NASDAQ: CSGS), a global partner to launch and monetize digital services, has been recognized as a Leader in the 2017 Gartner Magic Quadrant for Integrated Revenue and Customer Management (IRCM) for CSPs*.
The Gartner IRCM Magic Quadrant evaluates solutions that provide billing, customer care, rating, charging, pricing, partner relationship management, policy management, mediation, self-service, analytics and other related functions. According to Gartner, Magic Quadrant Leaders execute well against their current vision and are well positioned for tomorrow.**
"We believe CSG’s ability to execute revenue management, digital services monetization and customer experience solutions for our clients has enabled us to emerge as a Leader in the Gartner IRMC Leaders quadrant," said Ken Kennedy, president of technology and product at CSG International. "To us, our placement in the Leaders quadrant reflects our relentless commitment to innovation. CSG continues to invest in solutions that enable our clients to optimize and transform their business operations and compete in a rapidly evolving digital services market."
#contactcenterworld, @csg_i, @Gartner_inc
Posted by Veronica Silva Cusi, news correspondent
About CSG International:
CSG Systems International, Inc. (NASDAQ: CSGS) is a market-leading business support solutions and services company serving the majority of the top 100 global communications service providers, including leaders in fixed, mobile and next-generation networks such as AT&T, Comcast, DISH Network, France Telecom, MasterCard, Orange, T-Mobile, Telefonica, Time Warner Cable, Vodafone, Vivo and Verizon.
Gartner, Inc. is a research and advisory firm that helps more than 10,000 clients leverage technology to achieve business success. Gartner’s businesses consist of Research, Consulting, Measurement, Events and Executive Programs. Founded in 1979, Gartner has over 3,800 associates, including approximately 1,000 research analysts and consultants, in more than 75 locations worldwide.
Published: Wednesday, November 1, 2017
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