News : CTI Solutions and Grandstream Announce Interoperability Of Solutions
Boston, MA, USA, July 2, 2015 -- CTI Solutions, a software company specializing in telecom systems, and Grandstream Networks, a manufacturer of IP voice/video telephony and surveillance solutions, announces interoperability of Grandstream’s UCM61xx/6510 IP PBXs with CTI Solutions’ Chromis REC Call Recording Management Software. The certification creates a secure call recording solutions for business and office environments.
"With security and easy management of recorded calls becoming crucial for businesses, it is important for us to offer our customers call recording management solutions that are interoperable with our IP PBXs" said David Li, CEO of Grandstream. "Our certification of Chromis REC with CTI Solutions offers companies throughout the world a robust call recording software option that has been extensively tested with Grandstream IP PBXs. The result is a secure and easy to install solution that increases functionality and efficiency"
"Our mission is to extend functionality of Grandstream PBX, offer easy to use software which will extend productivity of our customers" said Piotr Mucharski, founder of CTI Solutions. "Our strong cooperation with Grandstream resulted in creating software that extends Grandstream UCM functionality regarding call recording. We will continue our cooperation to integrate also our call center/contact center software with Grandstream PBX"
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Be Prompt
About CTI Solutions:
Founded in 2008, CTI Solutions is software development company focused on telecom systems: call center, contact center, Cusomer Relationship Management. Our mission is to offer easy to use software that will enhance productivity, simplify customer service, give better overview of company to managers.
Grandstream Networks is a manufacturer of IP voice/video telephony and video surveillance solutions.
Published: Friday, July 3, 2015
Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in...
Aspect Software is solely focused on providing products and services for customer care, sales, telemarketing and collections for in-house and outsourcer contact centers. Each day, companies around the...
|Genex Infosys Limited|
Genex Infosys is managed by a group of young and dynamic people having extensive knowledge and global exposure in the field of BPO and IT services. Genex is the largest BPO Company in Bangladesh is an...
ShoreTel delivers IP telephony solutions to the enterprise. The spark for this solution emerged out of frustration. While purchasing a phone system at a previous venture, ShoreTel''''s co-founders wer...