News : CU Anytime Selects NCR and INETCO Software
Duluth, Ga., March, 2016 -- CU Anytime, a provider in management services to member credit unions, announced plans to upgrade its ATM management system to an integrated, channel management software platform from NCR Corporation (NYSE: NCR) and INETCO. CU Anytime will rely on NCR APTRA™ Vision, a multi-vendor, self-service management solution, and NCR APTRA OptiCash, a cashpoint cost optimization solution, as well as INETCO Insight(R), a real-time transaction monitoring and analytics software that captures all ATM payments and transactions. The new platform will allow CU Anytime to proactively manage its entire network of more than 225 multi-vendor ATMs, helping improve availability, reduce costs and deliver exceptional member experience.
"CU Anytime is committed to offering quality services to our members, while improving our business performance. Implementing NCR’s integrated, channel management platform is a critical step forward for us to achieve operational excellence, cost effectiveness and improved member experiences," said Pat Holland, President and CEO, CU Anytime.
Sponsor message - content continues below this message
Employee Engagement Awards NOW OPEN!
Enter your center,and compete for this prestigious award to attract new staff and show investors and customers you are #1 in your nation!!
Content continues ….
"NCR’s channel management solution platform strategically aligns with CU Anytime’s priority of exceptional service delivery," said Brian Bailey, vice president of Solutions Management, NCR Financial Services. It also allows support to CU Anytime credit unions by providing monitoring and management services for deployment of new branch devices such as video teller solutions."
Posted by Laura Collins, Editorial Management
Today's Tip of the Day - Do Your Agents Have All The Right Tools?
More Editorial From NCR Corporation
About NCR Corporation:
NCR Corporation a provider of consumer transaction technologies, turning everyday interactions with businesses into exceptional experiences. With its software, hardware, and portfolio of services, NCR enables more than 550 million transactions daily across retail, financial, travel, hospitality, telecom and technology, and small business. NCR solutions run the everyday transactions that make your life easier. NCR is headquartered in Duluth, Georgia with over 30,000 employees and does business in 180 countries. NCR is a trademark of NCR Corporation in the United States and other countries.
Published: Wednesday, March 30, 2016
Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in...
Maintaining multi-channel customer support via phone, fax, web and email can be a heavy burden for a company to bear. In addition to maintaining a high quality support system that takes advantage of t...
Avaya is a recognized innovator, leading business communications for the digital age. Avaya delivers smart global solutions and technologies for customer and team engagement, unified communications an...
Zappix transforms the user journey during contact center interactions. The cloud-based Zappix Visual IVR On-Demand platform provides a full visual experience for customers, increasing self-service ...