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News : Denise Bahil Joins Temkin Group
WABAN, Mass., Jan. 6, 2014 -- Temkin Group, an advisor to organizations committed to improving their customer experience, announces that Denise Bahil has joined the company as a Customer Experience Transformist. Bahil was previously the AVP, Client Insights and Decision Support at Scottrade.
"I've leveraged Temkin Group's research and insights for years and have admired its leading-edge customer experience insights," said Bahil. "I'm really excited to join the team and look forward to helping companies make more customer insightful decisions."
Bahil will contribute to Temkin Group's research in the areas of customer insights and voice of the customer programs, identifying best and emerging practices for building customer loyalty by improving customer experience.
In addition to expanding the company's thought-leading research, Bahil will provide advisory services for Temkin Group's clients that represent some of the world's largest brands. In that role, she will lead workshops, review customer experience plans, and provide advice on how these organizations can more effectively interact with their customers.
"We're thrilled to welcome Denise to Temkin Group. Her experience, insights, and energy will help accelerate our clients' customer experience journeys," states Bruce Temkin, Managing Partner of Temkin Group.
Posted by Veronica Silva Cusi, news correspondent
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About Temkin Group:
Temkin Group is a customer experience (CX) research and consulting firm.
Published: Wednesday, January 8, 2014