News : TTEC Receives Customer Care Partner of the Year Award from Cisco
Denver, CO, USA, May, 2018 -- TTEC (NASDAQ: TTEC), a global customer experience technology and services provider focused exclusively on the design, implementation and delivery of transformative solutions, was recently recognized as Customer Care Partner of the Year for the US by Cisco during Cisco Collaboration Summit 2018.
This award recognizes Cisco partners who have a focused and dedicated practice in customer care. These partners have demonstrated success with integrating third-party applications to deliver comprehensive solutions and a strong track record of competitive wins with Cisco.
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"As one of a selected few partners that can enable our customers with both cloud and premise-based solutions, TTEC continues to grow its premise-based business year over year while growing its cloud business by over 70% year to date," said Ken George, Sales Business Development Manager, Cisco.
"We are proud to be recognized with this customer care award by Cisco," said Steve Pollema, Senior Vice President, TTEC Digital. "Our long-term partnership and collaboration with Cisco has created industry-leading omnichannel solutions that have transformed customer experience. We look forward to continuing to grow this successful partnership in the years to come."
Posted by Veronica Silva Cusi, news correspondent
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TTEC (NASDAQ: TTEC) is a global customer experience company that designs, builds and operates captivating omnichannel customer experiences on behalf of the world's most innovative brands. Founded in 1982, TTEC partners with business leadership across marketing, sales and customer care to design and deliver a simple, more human customer experience across every interaction channel. The Company's 49,500 employees operate on six continents across the globe and live by a set of customer-focused values that guide relationships with clients, their customers, and each other.
Cisco provides Unified Customer Contact solutions that extend customer care beyond simple phone transactions and the traditional contact centre to unique content-rich customer centric experiences. These solutions let you uniquely personalize communication with individual customers through a variety of media including voice, Web, e-mail, and video.
Published: Monday, May 28, 2018
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