News : Customer Service and Telesales Jobs Coming to Brantford
Brantford, ON, Sept 11, 2014 -- APAC Customer Services is hiring for close to 125 customer service and telesales positions in Brantford.
Announced yesterday in a media release, the global provider of customer care outsourcing solutions is planning to fill the jobs, which will support a major energy client, between now and March 2015.
"I'm very happy we are expanding and bringing so many high-quality jobs to Brantford," said Ken Fraser, site director of APAC Customer Services' Brantford location, in a release.
"These new positions will provide excellent career opportunities for members of the Brantford community. APAC has a great deal to offer, including a friendly work environment, opportunities for advancement and competitive wages. I look forward to welcoming candidates who are looking for a great place to work and build a career."
For all positions, strong computer skills are required, according to the release. Customer service and sales experience are preferred but not necessary.
APAC offers a comprehensive benefits package to full-time employees after 30 days. Employees are also eligible to participate in the company's Registered Retirement Savings Plan (RRSP0 after one year of employment.
Those interested can also apply at an upcoming career event.
Interviews will take place during the job fair, so bring your resume, two pieces of valid government identification and your SIN card, the release says. Information sessions will be held each hour, on the hour.
Posted by Veronica Silva Cusi, news correspondent
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Expert Global Solutions (EGS) is a global customer service organization, delivering leading outsourced solutions, for customer and financial care. Serving the world’s leading companies, EGS helps decision-makers delight their customers and deepen brand engagement. With revenues of $1.2B, EGS has over 40,000 employees in more than 70 locations across 11 countries. EGS customer care support services, delivered through voice, text, chat and email, span the customer management experience. From answering product-related questions and technical support, to up-selling and cross-selling, to social care. For financial care, EGS supports critical financial management functions, such as accounts receivable management, revenue cycle management, and order to cash. EGS has deep vertical expertise, with a unique understanding of industry-specific needs, including healthcare, financial services, logistics, online retail, technology, telecommunications and utilities. An award winning company and equal opportunity employer, EGS is committed to delivering an exceptional customer experience, in every interaction.
Published: Friday, September 12, 2014