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News : Customer Service Centre on the Move
Joburgh, South Africa, Feb 8, 2016 -- The City of Johannesburg relocated its Region E Customer Service Centre to 137 Daisy Street in Sandton on 3 February.
According to City of Johannesburg’s director of customer communications, Kgamanyane Maphologela, the centre closed its Fredman Drive doors and opened its new office in a bid to make a more customer-friendly and spacious environment for its clients.
Maphologela said the move was necessitated by a significant growth in the last few years of customers which visit the centre in the region.
"Our new office space … is 50 percent larger and offers a more efficient layout. This will assist us to better serve our customers," added Maphologela.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Record Unsolicited Customer Feedback
Published: Wednesday, February 10, 2016