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News : Customer Xs Signs Partnership Agreement With Synthetix
Stansted, 22 October 2014 -- Synthetix are proud to announce our new partnership with Customer Xs. Assisting reputable organisations to deliver customer communications across all channels, Customer Xs has become synonymous in providing solutions to grow customer acquisition for businesses in Europe.
Partnering with Synthetix, multi-channel customer service software providers, the new business relationship will offer additional strategic solutions and services to new and existing customers.
Cees Zwezerijn - CEO and founder of Customer Xs - said,"We are delighted about our partnership with Synthetix. We felt that they represented our target market within the BeNeLux area perfectly and their client base and reputation made it a very easy choice for us when it came to choosing an omni-channel customer service vendor."
Steve Richardson-Frankton, Business Development / Partner Manager at Synthetix said, "The Customer Xs partnership will accelerate Synthetix’s market presence in the region, deliver a great all round customer experience and ensure excellent client support. We are delighted to partner with Customer Xs and look forward to a long and successful partnership."
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About Neldi Rautenbach:
Marketeer and customer experience advocate with a true passion and fascination with AI, especially the future of cognitive learning, NLP and the business prospects they create as Head of Marketing for Synthetix, one of the pioneers of Virtual Agents.
Synthetix is a provider of multi-channel customer service solutions – working with some of the world's best-known brands. Founded in 2001, Synthetix create bespoke web self-service solutions, contact centre knowledge-bases and live chat software. Our award winning software helps deflect the volume of enquiries via phone or e-mail by at least 25%, substantially reducing contact centre costs, whilst improving sales and customer satisfaction. Hosted on a scalable, secure cloud platform, Synthetix delivers online customer service solutions to any customer touch-point from a single, channel-agnostic repository.
Published: Monday, October 27, 2014