News : Cvent Enhances Its Customer Experience with Launch of New Cvent Community
Las Vegas, NV & Tysons Corner, VA, USA, July 8, 2019 - Cvent, a meetings, events, and hospitality technology provider, unveiled its new Cvent Community at its annual user conference, Cvent CONNECT. Cvent launched the Community to foster peer-to-peer engagement, offer a forum where product users can share best practices, enhance how users engage with Cvent solutions, and streamline their access to educational resources.
"At Cvent, providing the highest level of service to our customers is of paramount importance," said Stacey Fontenot, vice president of marketing at Cvent. "Our main priority in developing the Cvent Community was to deliver a dynamic resource that would resonate with new and experienced Cvent users alike. The Community is a direct result of the feedback and suggestions our customers have provided – it’s truly built by our customers, for our customers. While nothing beats the power of meeting face-to-face, we’re proud to offer our customers the unique opportunity to enjoy a similar ‘live’ experience in an online forum. We look forward to continuing to enhance and expand the Community offerings with input from those who matter most: our customers."
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The Cvent Community is a new online space that is a customizable and intimate place to connect, learn, and engage with other professionals.
The Cvent Community expands on the company’s customer success strategy which includes an advocate program, Cvent Celebrities, and a team of employees around the world dedicated to customer support.
Posted by Veronica Silva Cusi, news correspondent
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Cvent is a publicly traded (NYSE: CVT) SAAS software company based in Mclean, VA. We have 2100 full-time employees who are focused on creating a unified communications platform in the event management, event venue selection, eMarketing and surveying industry. We have over 200,000 users in 100 countries. We have physical offices in DC, New Delhi, Austin, Portland, Los Angeles and London.
Published: Thursday, July 11, 2019
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