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News : Cyara Accelerates Contact Center Migrations to the Cloud

#contactcenterworld, @getcyara

Redwood City, CA, USA, June, 2019 -- Cyara Accelerator for Cloud Migration automates and simplifies the migration of contact centers to the cloud—de-risking what can otherwise be a long, complex, and often manual project. With this new offering, enterprises can gain the benefits of a cloud-based contact center platform, including reduced maintenance costs, greater scalability, improved compliance and greater agility in innovating their customer experience (CX). Cyara Accelerator can speed up all migration projects to cloud-based contact center platforms.

"Customer experience is at the center of digital transformation, and organizations are moving their contact center platforms to the cloud to facilitate success," said Alok Kulkarni, CEO and co-founder of Cyara. "Cyara Accelerator helps get cloud-based contact centers up and running twice as fast, enabling enterprises to innovate more quickly, deliver higher-quality customer experiences, and leverage CX as a brand differentiator."

#contactcenterworld, @getcyara


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2022 '17th annual' Global Contact Center World Awards NOW OPEN

Enter your Center, Strategy, Technology Innovation, Teams and Individuals into the ONLY TRULY GLOBAL awards program - regarded by many as being like the Olympics for the Contact Center World! Join the best from over 80 nations and compete for the most prestigious awards out there!

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Posted by Veronica Silva Cusi, news correspondent
Source: https://cyara.com


About Cyara:
Company LogoCyara Solutions is helping Fortune 500 companies around the world redefine their customer service through a better contact center experience. Cyara is a pioneer of next-generation premise and cloud-based solutions for simulating, testing and monitoring IVRs, voice biometrics, outbound dialers, voice callback and contact centers. Cyara performs automated load and functional testing and production monitoring of contact center infrastructure and application components, testing companies’ end-to-end contact center customer and agent experience in a repeatable, automated manner.
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Today's Tip of the Day - Shorten Your Recruitment Process

Read today's tip or listen to it on podcast.

Published: Monday, June 17, 2019

Printer Friendly Version Printer friendly version

2021 Buyers Guide Visual Communications

 
1.) 
SJS Solutions

Optymyse
Optymyse is a unique neuroscience-based approach which takes care of your most valuable asset - your people. Using a scientifically supported formula, Optymyse delivers stunning visuals which unlock the full potential of your contact centre whilst protecting the mental wellbeing of all of your employees.

2.) 
TeamViewer

Co-Browsing Integration
Co-Browsing is the practice of web-browsing where two or more people are navigating through a website on the internet. Software designed to allow Co-Browsing focuses on providing a smooth experience as two or more users use their devices to browse your website. In other words, your customer can permit the agent to have partial access to his/ her screen in real-time.
 

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